Privacy Policy

Effective Date: January 1, 2025

Introduction

Welcome to NationalMovers.org (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website and use our services.

1. Information We Collect

We collect various types of personal data from users of our website, including:

• Customer Contact Information: Name, email address, phone number
• Customer Order Information: Service requests and transaction details
• Demographic Information: Location, preferences, and interests
• Website Usage Information: IP address, browser type, device type, operating system, access times, referring URLs, and navigation history
• Proprietary Analytics: Trends and behavior insights derived from user activity
• User-Generated Content: Reviews, feedback, inquiries, and survey responses
• Customer Support Interactions: Communications with our customer service team
• Quote Requests: If you request a moving quote, we may collect your current physical address, desired moving address, insurance details, telephone number, and other relevant information about your moving needs.

Information We Collect Automatically:

When you use our services, we automatically collect:

• Log Data: IP address, browser type, operating system, access times, referring URLs
• Usage Data: Website navigation, page visits, time spent on pages, features accessed
• Device Information: Device type, operating system, browser settings
• Cookies & Tracking Technologies: Used to improve your browsing experience, store preferences, and analyze website traffic

2. Purpose of Data Collection

We collect and use your data for the following purposes:

• To provide the services and information you request
• To personalize and improve user experience
• To communicate with you regarding requested services, updates, and promotional offers
• To analyze user behavior and trends for service enhancement
• To ensure website security and prevent fraudulent activity
• To comply with legal and regulatory requirements
• To facilitate our internal and external audit obligations
• To provide customer support and respond to inquiries

3. Data Sharing Practices

We may share your personal data under the following circumstances:

• Service Providers: Third-party vendors assisting with website operations, payment processing, and customer support
• Business Partners: If you request services from third-party providers through our platform, we may share necessary information with them
• Marketing and Advertising Partners: With your consent, we may share limited data to improve advertising effectiveness
• Legal Compliance: If required by law, to enforce our policies, or to protect our rights
• Aggregated Data: Non-personally identifiable information may be shared for analytics or research purposes
• Sale, Merger, or Business Transfer: In the event of a corporate restructuring, acquisition, or sale of assets

Sale of Personal Data

As part of our services, we may sell your personal data to moving companies when you request a quote through our platform. This may include your name, phone number, and email address. These moving companies may contact you directly to provide quotes and discuss their services.

If applicable under your jurisdiction, you may opt out of the sale of your personal data via the “Do Not Sell or Share My Personal Information” link on our homepage or by contacting us at privacy@nationalmovers.org.

4. User Rights Regarding Their Data

You have the following rights regarding your personal data:

• Manage Cookies: Adjust cookie preferences through your web browser
• Opt-Out of Marketing Communications: Stop receiving promotional emails at any time
• Access and Update Your Data: Request corrections or updates to your personal information
• Request Deletion: Subject to applicable legal requirements

To exercise your rights, contact us at privacy@nationalmovers.org.

5. Additional Information for Residents of Certain U.S. States

Certain U.S. states provide additional privacy rights and protections to their residents. Below, we outline state-specific privacy rights and how residents can exercise them.

5.1 Additional Information for California Residents

California residents have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include:

• The right to know what personal information we collect, use, disclose, and sell.
• The right to delete personal information, subject to legal exceptions.
• The right to opt out of the sale or sharing of personal information.
• The right to correct inaccurate personal information.
• The right to limit the use of sensitive personal information.
• The right to non-discrimination for exercising privacy rights.

To exercise these rights, California residents may contact us at privacy@nationalmovers.org.

5.2 Additional Information for Nevada Residents

Under Nevada law (NRS 603A), residents have the right to opt out of the sale of certain personal information. We do not currently sell personal information as defined under Nevada law. However, Nevada residents can submit a request to opt out by contacting us at privacy@nationalmovers.org.

5.3 Additional Information for Oregon Residents

Oregon’s Consumer Privacy Act provides residents with rights similar to those under the CCPA, including:

• The right to access personal data.
• The right to correct inaccurate personal data.
• The right to delete personal data.
• The right to opt out of targeted advertising and the sale of personal data.

Requests to exercise these rights can be submitted to privacy@nationalmovers.org.

5.4 Additional Information for Texas Residents

Under the Texas Data Privacy and Security Act (TDPSA), Texas residents have the right to:

• Confirm whether we process their personal data.
• Request access to their personal data.
• Request deletion of personal data under certain conditions.
• Opt out of the sale or targeted advertising of personal data.

To submit a request, Texas residents can contact us at privacy@nationalmovers.org.

5.5 Additional Information for Utah Residents

Utah’s Consumer Privacy Act (UCPA) grants residents the right to:

• Access personal data collected about them.
• Request deletion of certain personal data.
• Opt out of targeted advertising and data sales.

To exercise these rights, please contact us at privacy@nationalmovers.org.

5.6 Additional Information for Virginia Residents

Under the Virginia Consumer Data Protection Act (VCDPA), residents have the right to:

• Confirm whether we process their personal data.
• Access and obtain a copy of their personal data.
• Request correction or deletion of personal data.
• Opt out of targeted advertising, data sales, and profiling.

Virginia residents may submit requests via privacy@nationalmovers.org.

5.7 Additional Information for Connecticut Residents

Connecticut’s Data Privacy Act (CTDPA) provides residents with the right to:

• Confirm whether their data is being processed.
• Access, correct, and delete personal data.
• Opt out of targeted advertising and the sale of personal data.

To exercise these rights, Connecticut residents can contact us at privacy@nationalmovers.org.

5.8 Additional Information for Colorado Residents

The Colorado Privacy Act (CPA) grants residents rights such as:

• The right to access, correct, or delete personal data.
• The right to opt out of targeted advertising, data sales, and profiling.
• The right to data portability.

Colorado residents may submit requests to exercise their rights at privacy@nationalmovers.org.

6. Security Measures

We implement various encryption and security protocols to safeguard your information from unauthorized access. Access to your personal data is restricted to employees and authorized personnel who require it to provide our services.

7. Cookie Policy

We use cookies to enhance your browsing experience, improve website functionality, and personalize content based on your interactions. Cookies are small data files stored on your device that help us optimize our services, analyze website traffic, and deliver relevant advertisements.

Types of Cookies We Use:

We employ various types of cookies to enhance user experience and ensure seamless website functionality, including:

• User-Input Cookies: Facilitate user interactions, such as form submissions and preferences.
• Authentication Cookies: Verify and maintain user sessions when logged into our services.
• User-Centric Security Cookies: Help prevent fraudulent activities and enhance website security.
• Multimedia Player Session Cookies: Support media playback, such as videos and audio content.
• Load-Balancing Session Cookies: Distribute website traffic efficiently to maintain performance and stability.
• UI Customization Cookies: Store user preferences, such as language settings and theme choices.
• Social Media Content Sharing Cookies: Enable sharing content via social media platforms.
• Social Plug-In Tracking Cookies: Monitor interactions with embedded social media features.
• Third-Party Advertising Cookies: Deliver relevant advertisements based on user behavior.
• First-Party Analytics Cookies: Collect insights on website traffic and user interactions for performance improvements.

Categories of Cookies We Use:

Our website utilizes cookies categorized based on their purpose and functionality:

1. Strictly Necessary Cookies: Essential for website operation, allowing access to secure areas and core functionalities. Disabling these may impact site performance.
2. Analytical/Performance Cookies: Gather anonymized data on visitor behavior to improve website design, usability, and overall performance.
3. Functionality Cookies: Enhance user experience by remembering preferences, such as login details, language settings, and customized content.
4. Targeting Cookies: Track browsing activity to deliver personalized advertisements tailored to user interests.
5. Third-Party Cookies: Used for integrations with external services, including social media platforms and advertising networks.

By using our website, you consent to our use of cookies as outlined in this policy. You can manage or disable cookies through your browser settings, though some features may be limited as a result.

8. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at:

NationalMovers.org
Email: privacy@nationalmovers.org
Website: Visit  https://nationalmovers.org/contact-us/

This Privacy Notice for California Residents is provided in accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). It applies solely to individuals residing in the state of California and supplements our general Privacy Policy. This notice explains the personal information we collect, how we use it, whom we share it with, and your rights under California law.

1. Personal Information We Collect

We collect information that identifies, relates to, describes, references, or can be linked to a specific individual or device (“personal information”). Below are the categories of personal information we have collected in the past 12 months:

2. Sources of Personal Information

We collect personal information from the following sources:

• Directly from you – Information you provide when signing up for services, requesting a quote, submitting a review, or contacting us.
• Automatically from our website – Data collected through cookies, tracking technologies, and website interactions.
• From third parties – Business partners, service providers, and data analytics companies.

3. How We Use Your Personal Information

We use your personal information for the following purposes:

• To provide, improve, and personalize our services.
• To process transactions and fulfill requests.
• To communicate with you regarding inquiries, reviews, or services.
• To detect fraud, security threats, or illegal activities.
• To conduct internal research and improve business operations.
• To comply with legal obligations and regulatory requirements.

We do not use sensitive personal information for purposes beyond those permitted under the CCPA/CPRA without your explicit consent.

4. Sharing and Selling of Personal Information

Under California law, the sharing of personal information for advertising or marketing purposes may be considered a “sale” of personal data.

We may share your personal information with:

• Service Providers – Vendors that assist with payment processing, analytics, marketing, and customer support.
• Business Partners – Affiliates or partners providing complementary services.
• Third-Party Advertisers – For targeted advertising and marketing.
• Legal and Compliance Entities – Government agencies or regulatory bodies when required by law.

We do not sell personal information in exchange for money. However, if applicable under California law, you have the right to opt out of data sharing that qualifies as a “sale” under the CCPA/CPRA.

Opt-Out Rights

If you wish to opt out of the sale or sharing of your personal information, you can:

• Click on the “Do Not Sell or Share My Personal Information” link on our homepage.
• Email us at privacy@nationalmovers.org.
• Fill out our online Contact Form

Once we process your request, we will ensure that your personal information is not shared in a manner considered a sale under California law.

5. Your Rights Under the CCPA/CPRA

As a California resident, you have the following rights regarding your personal information:

• Right to Know – You can request details about the personal information we collect, use, and share.
• Right to Delete – You can request that we delete your personal data, subject to legal exceptions.
• Right to Correct – You can request corrections to inaccurate personal information.
• Right to Opt-Out of Sale or Sharing – You can opt out of the sale or sharing of your personal information.
• Right to Limit Use of Sensitive Personal Information – You can restrict how we use certain sensitive data.
• Right to Non-Discrimination – We will not deny services, charge different prices, or alter service quality if you exercise your rights.

6. How to Submit a Request

To exercise your rights under the CCPA/CPRA, you may:

• Submit a request through our online Privacy Request Form.
• Email us at privacy@nationalmovers.org.

For security purposes, we may need to verify your identity before processing your request.

7. Changes to This Privacy Notice

We may update this Privacy Notice for California Residents periodically to reflect changes in legal requirements or our data practices. Updates will be posted on this page with a revised effective date.