Safeway Moving - Review by NationalMovers
So, who exactly is Safeway Moving? From what I’ve gathered and experienced in the industry, Safeway Moving positions itself as a reputable player in the moving game. They're not one of those fly-by-night operations that pop up one day and vanish the next - and believe me, I’ve seen my share of those. They emphasize a commitment to customer satisfaction and aim to provide a comprehensive range of services.
How much will my move cost?
Let us help match you
Thank you!
Your movers will contact you shortly.

Written by: National Movers Team
NationalMovers team provides expert insights, mover comparisons, and practical resources to help you make informed moving decisions. Whether you need company reviews, relocation tips, or expert guidance, we’ve got you covered. Read more
Reviewed by: Jason Walker
Jason Walker is a moving expert with personal and professional experience, sharing tips, guides, and reviews to make your relocation stress-free. Read more
Last Update: 06/22/2025
Broker, Not Carrier: This is the most crucial thing to understand. Safeway Moving primarily operates as a moving broker. They arrange your move, but another company (the carrier) will actually do the heavy lifting. This has both potential upsides (wide availability, potentially competitive Safeway Moving price) and downsides (variable service quality depending on the carrier, potential communication handoffs).
Services Offered: They can generally connect you with carriers for a wide range of services: local, long-distance, interstate, residential, and even some corporate moves. Packing, unpacking, and storage solutions are also typically available through their network.
The Process: You’ll get an estimate (clarify if it’s binding!), provide a detailed inventory, book your move, and then Safeway Moving will assign a carrier. Communication is key throughout this process.
Cost is Variable: The Safeway Moving price depends on many factors – distance, weight, services, time of year, etc. Get detailed, written estimates, preferably binding or binding-not-to-exceed, and compare quotes.
Do Your Due Diligence:
- Ask lots of questions.
- Read reviews (with a critical eye).
- Get everything in writing.
- Understand the contract and the carrier’s liability for your goods.
Potential Pros: Can offer convenience in finding a mover, access to a broad network, and potentially competitive pricing.
Potential Cons: Quality depends on the assigned carrier, estimate accuracy can be a concern if not carefully managed, and resolving issues can sometimes involve multiple parties.
Nationwide (Generally): They aim to cover most of the U.S. for long-distance moves, but always confirm service for your specific locations.
Ultimately, whether Safeway Moving is the right choice for you depends on your comfort level with the brokerage model, the specifics of your move, and how thorough you are in the planning process. There’s no single “best” mover for everyone. It’s about finding the best fit for your needs and budget.
Best Overall Value Best Overall Value

- Nationwide availability
- Clear pricing, no hidden fees
- Premium door-to-door service
Need Help? Call Now
855-930-4574- Nationwide availability, over 25 years of experience, premium door-to-door service

- Reliable moving & Storage solutions
- Top-quality services, trained staff
- Reliable moving & Storage solutions, top-quality services, trained staff
Overview of Safeway Moving

The rating shown is an editorial score independently determined by NationalMovers team. It is based on industry analysis, customer reviews, publicly available information, and other relevant criteria.
Now, it’s important to understand that the moving industry has different types of players. You’ve got your van lines, your independent movers, and then you have brokers or, as we like to call them, aggregator sites and company directories – which is what National Movers is.
Safeway Moving, from my research and interactions, appears to operate primarily as a moving broker. This means they connect you with actual carriers who will perform the move. This isn’t necessarily a bad thing; brokers can often offer competitive pricing and wider availability. However, it’s crucial to know who you’re ultimately dealing with when the truck pulls up to your door.
Safeway Moving History
Digging into the history of Safeway Moving, they’ve been around for a fair bit, carving out a niche in a competitive market. While exact dates of establishment can sometimes be a bit murky in this industry without direct confirmation from the company’s internal records, they project an image of experience.
They’ve certainly grown their network over the years, which is a typical trajectory for successful brokerages. The wider their network of carriers, the more ground they can cover, literally.
Information about specific owners or the top management isn’t always front-and-center for every moving company, especially brokers who work with a vast network. What’s more important, in my experience, is the company’s operational philosophy. Safeway Moving seems to push a message of reliability and trust. Their mission, as far as I can tell from their marketing and customer interactions, revolves around simplifying the moving process for people.
They want to take the heavy lifting – both physical and logistical – off your shoulders. Think of them as a matchmaker for your move, connecting your needs with a carrier who can meet them.
Their values likely center on customer service, efficiency, and providing a sense of security during what can be a very unsettling time for many. It’s a tough promise to live up to consistently, especially when you’re coordinating between customers and various third-party carriers, but that seems to be the goal.
My dad, an engineer who moved us from Savannah to Chicago when I was ten, always said, “Understand the system before you try to use it.” That’s solid advice for moving too.
Knowing if your chosen company is a carrier, a broker, or a bit of both, helps you understand the chain of command and who is responsible for what. It’s all about managing expectations, isn’t it?
Services Offered by Safeway Moving

Alright, let’s talk about what Safeway Moving actually does. When you’re looking for a moving company, you want to know if they can handle your specific needs. Is it just a few boxes, or are we talking a grand piano and a house full of heirlooms?
From what I’ve seen, Safeway Moving aims to be a fairly comprehensive service provider, mainly through its network of carriers. Here’s a rundown of the common services you might find:
Local Moving
Even moving across town can be a hassle, right? You’d think, “Oh, it’s just a few miles,” but then you remember the sofa that barely fit through the door last time, or the delicate china your grandmother gave you. Safeway Moving generally facilitates local moves.
This typically means relocations within the same state or metropolitan area. The logistics are usually simpler than long-distance moves, but that doesn’t mean they’re easy. A good local moving service should still offer professional packing, loading, transport, and unloading.
The key here is efficiency and care, because even a short move can lead to damage if things aren’t handled properly. With a broker like Safeway, they’ll connect you with a local carrier equipped for these kinds of jobs.
Get started with our complete guide to packing your home.
Long-Distance Moves
This is where things can get really complex, and it’s often where companies like Safeway Moving focus a lot of their energy. Moving from, say, Austin (where my mom opened her restaurant) to Nashville (where I live now) is a completely different ball game than moving down the street.
Long-distance moves, often called interstate moves, involve crossing state lines. This brings in a whole host of regulations, from the Department of Transportation (DOT) and the Federal Motor Carrier Safety Administration (FMCSA).
Safeway Moving, acting as a broker, will coordinate with carriers who are licensed and insured for these types of moves. They’ll typically handle the logistics of getting your belongings from Point A to Point B, even if those points are thousands of miles apart. This service usually includes loading, transportation, and unloading. The Safeway Moving price for these will vary wildly based on distance, weight, and services. For such a journey, it helps to research the most affordable ways to move cross-country.
Interstate Moves
Often used interchangeably with long-distance moves, interstate specifically means crossing state lines. This is a core offering for Safeway Moving.
These moves require carriers with specific authority to operate across state borders. The pricing structure is different, often based on the weight of your shipment and the mileage. It’s a big undertaking, and having a coordinator, which Safeway provides, can be helpful in navigating the complexities.
My sister Megan, with her ten moves in five years, has become an unwilling expert in interstate relocations. She always emphasizes getting everything in writing for these big moves.
Using a detailed checklist for an out-of-state relocation is essential.
Residential Moves
This is the bread and butter for many moving companies, Safeway included. It means moving your home, whether it’s an apartment, a condo, or a multi-bedroom house. It involves everything from your socks to your sofa. Residential moves can be local or long-distance, and the level of service can vary.
Safeway Moving will connect you with carriers experienced in handling household goods. They understand the emotional value attached to personal belongings, or at least, the carriers they partner with should. It’s one thing to move office equipment; it’s another to move family photos and kids’ artwork.
Read our tips on the best way to pack clothes to save space.
Corporate Relocations
Sometimes it’s not just a family moving, but an entire office or an employee being relocated by their company. Safeway Moving also appears to offer services for corporate relocations. This can involve moving office furniture, equipment, and files, or assisting employees with their individual household moves as part of a company-sponsored transfer.
These types of moves require a high degree of professionalism and often tight schedules. My first job in Houston was in freight logistics, and I saw firsthand how crucial precise timing is for business-related moves. Delays can cost companies serious money. If this applies to you, it’s a good idea to find out what’s typically included in a corporate relocation package.
Packing and Unpacking Services
Let’s be honest, who actually enjoys packing? It’s tedious, time-consuming, and often emotionally draining as you sort through years of accumulated stuff. Many people, my sister Megan included (especially with four kids underfoot!), would rather outsource this. Safeway Moving, through its carrier network, can typically arrange for professional packing and unpacking services.
This means trained movers will come to your home, carefully pack your belongings using appropriate materials, and then, at your new home, unpack them if you choose that service. It adds to the Safeway Moving price, of course, but for many, it’s worth every penny for the time and sanity saved.
Storage Solutions
Sometimes your new place isn’t ready when your old lease is up. Or maybe you’re downsizing and need to store some items. Safeway Moving often provides or coordinates storage solutions. This could be short-term storage (SIT – storage in transit) or longer-term options. The items are typically stored in a secure warehouse.
It’s a valuable service because moving timelines don’t always line up perfectly. I remember when we moved to Chicago, some of my dad’s specialized engineering equipment had to be stored for a few weeks, and finding a reliable place was key.
Specialty Item Moving
Got a piano, a fragile antique, a valuable piece of art, or a massive grandfather clock? Moving these items requires special care, equipment, and expertise.
Safeway Moving can usually connect you with carriers who specialize in moving such delicate or oversized items. They’ll know how to crate, pad, and maneuver these pieces to prevent damage. This is definitely not something you want to leave to amateurs. The peace of mind knowing your prized possessions are in capable hands is priceless.
It’s worth noting that because Safeway Moving is often a broker, the exact execution of these services will depend on the specific carrier assigned to your move. This is a crucial point to remember. Always get details about the actual carrier and their specific service protocols.
How Do Safeway Moving Work?
Understanding the process is key to a less stressful move. So, how does it all come together when you decide to potentially use Safeway Moving? It’s generally a multi-step dance, common for brokers in the moving industry.
Service Booking Process
Let’s break down how you go from “I need to move” to “Okay, Safeway Moving is on the case.”
Getting a Price Estimate: This is usually your first step. You’ll contact Safeway Moving, typically through their website or by phone. Before you call, use a free tool to estimate your moving costs. You’ll need to provide details about your move: where you’re moving from and to, the approximate size of your home (number of bedrooms is a common metric), and your desired moving date. They will then usually provide you with an initial estimate.
Now, here’s a crucial point: initial estimates, especially from brokers, can sometimes be just that – estimates. They are often based on the information you provide. The more accurate and detailed you are, the more accurate the initial quote is likely to be. I always tell people, my sister included, to be almost painfully detailed. Don’t forget the contents of the attic, the garage, or that shed out back!
The Safeway Moving price you’re first quoted might be a “non-binding estimate,” which means the final cost can change based on the actual weight of your belongings and any additional services you might need on moving day. Some companies offer “binding estimates” or “binding-not-to-exceed estimates,” which provide more cost certainty. Always clarify the type of estimate you’re receiving.
Inventory List: To refine the estimate, you’ll likely need to create a detailed inventory list of everything you plan to move. This is super important. Some companies do this over the phone, some have online forms, and some might even offer a virtual walkthrough (using your phone’s camera). An accurate inventory is the backbone of an accurate quote. Underestimate, and you could be in for a surprise on moving day.
Booking the Move: Once you agree to the estimate and the terms, you’ll book your move. This usually involves signing a contract (read it carefully!) and paying a deposit. The deposit amount can vary. Make sure you understand the cancellation policy before you pay anything.
Communication Channels and Customer Support: Throughout this process, Safeway Moving will be your primary point of contact. They should provide you with a moving coordinator or a customer service representative who can answer your questions and guide you. Good communication is vital. How responsive are they? Are they clear in their explanations? This initial interaction can tell you a lot about the company. Remember, as a broker, Safeway is coordinating with other companies, so their ability to manage that communication effectively is key.
Moving Process
Okay, you’re booked. What happens next, especially on the big day itself?
Confirmation and Carrier Assignment: Before moving day, Safeway Moving should confirm the details with you and provide information about the actual carrier who will be performing your move. This is a critical piece of information. You’ll want to know the name of the carrier company, their DOT number, and maybe even look up their reviews.
Transportation: Your belongings are then transported to your new home. For long-distance moves, this can take several days or even weeks, depending on the distance and the carrier’s schedule. The carrier should provide you with a delivery window.
Delivery and Unloading: The crew will arrive at your new home within the agreed delivery window. They will unload your items and place them in the rooms you designate.
Final Inventory Check and Payment: You’ll check your items against the inventory list to ensure everything has arrived and to note any damage. Final payment is typically due upon delivery, often before unloading is complete (this varies by company). Clarify payment methods accepted well in advance.
Approach to Packing and Handling Belongings: The assigned carrier’s crew should be trained in proper packing techniques and handling of household goods. This includes using appropriate packing materials (boxes, bubble wrap, packing paper, moving blankets), disassembling and reassembling furniture as needed, and carefully maneuvering items. If you have specialty items, ensure the crew that arrives is actually equipped and experienced to handle them. This is where the broker-carrier relationship quality really shows. Safeway Moving is responsible for vetting their carriers, but it never hurts to ask specific questions about the crew’s experience with items like yours.
The whole process, from booking to delivery, relies heavily on clear communication and well-defined responsibilities. Since Safeway Moving often acts as a broker, you’re dealing with two entities: Safeway for the coordination and sales, and the actual carrier for the physical move. It’s vital to be clear on who is responsible for what at each stage.
Pros and Cons of Safeway Moving
Every company has its strengths and weaknesses, and it’s important to look at both sides of the coin. When I’m helping someone, whether it’s a client at National Movers or my own family, I try to give a balanced view. Based on industry knowledge and what customers generally report about brokers like Safeway Moving, here’s what I see:
Pros of Safeway Moving
- Wide Network and Availability: As a broker, Safeway Moving typically has access to a large network of carriers. This can mean they have more availability, especially during peak moving seasons, and can often service a wider geographical area than a single independent mover. Need to move from a small town to a big city, or vice-versa? A broker might have an easier time finding a carrier for that route.
- Competitive Pricing (Potentially): Brokers can sometimes offer more competitive Safeway Moving price points because they can solicit bids from multiple carriers in their network. They’re essentially shopping around for you. This can lead to savings, but it’s essential to ensure the quote is comprehensive and that you’re comparing apples to apples in terms of services and valuation coverage.
- One Point of Contact (Initially): For the booking process and initial coordination, you’re dealing with Safeway Moving. This can simplify the initial stages of finding a mover, as you’re not calling multiple companies yourself. They do the legwork of finding a carrier that matches your needs and dates.
- Range of Services: Because they work with various carriers, they can often offer a full spectrum of services, from basic transportation to full-service packing, storage, and specialty item moving. It’s like a one-stop shop for coordinating your move.
- Experience in Logistics: A good brokerage firm, which Safeway aims to be, has experience in the logistics of moving. They understand the paperwork, the regulations, and the common challenges. This expertise can be beneficial, especially for complex long-distance or interstate moves. I learned in my logistics management studies at UT Austin that coordination is an art form, and good brokers are skilled coordinators.
Cons of Safeway Moving
- Broker vs. Carrier Distinction: This is the big one for many people. When you hire a broker like Safeway Moving, they are not the company that will physically move your belongings. They subcontract the job to an actual moving company (carrier). This can lead to a few potential issues:
1. Varied Service Quality: The quality of your move heavily depends on the specific carrier assigned to your job. While Safeway Moving has an interest in partnering with reputable carriers, the experience can vary. One carrier in their network might be fantastic, another less so. You don’t always get to choose the specific carrier.
2. Communication Handoffs: Communication can sometimes get tricky. You start by dealing with Safeway Moving, but then you might need to communicate directly with the carrier, especially closer to moving day and during the move itself. This handoff isn’t always seamless.
3. Accountability: If issues arise (damages, delays), it can sometimes be a bit of a runaround determining who is ultimately responsible – the broker or the carrier. My sister Megan has definitely faced this frustration. She once had an issue with a damaged antique table, and it took weeks to sort out who she needed to file the claim with.
- Estimate Accuracy (The “Binding Estimate” Saga): The initial estimate provided by a broker might be attractive, but it’s often a non-binding estimate. The final Safeway Moving price can increase if the weight of your shipment is more than anticipated or if additional services are needed (like shuttle services if a big truck can’t access your street, or long carries if the truck has to park far from your door). This is a common complaint in the moving industry generally, but it can be particularly prevalent with broker estimates if not managed carefully. Always push for a binding or binding-not-to-exceed estimate if possible.
- Deposit Issues: Some brokers require substantial upfront deposits. It’s important to understand the refund policy for these deposits if you cancel or if the broker fails to secure a carrier. I’ve heard stories (not specific to any one company, but a general industry concern) where getting deposits back can be a struggle.
- Less Control: Because you’re not directly choosing the carrier, you have less control over who shows up at your door. If you have very specific requirements or concerns, this can be a drawback.
It’s all about going in with your eyes open. Brokers can be a great solution for many, but you need to understand their model and be proactive in asking questions and getting everything in writing. It’s like my dad used to say about his engineering projects, “Measure twice, cut once.” In moving, it’s “Ask twice, sign once.”
Average Cost of Safeway Moving
Ah, the million-dollar question – or at least, the “how-many-hundreds-or-thousands-of-dollars” question! Pinning down an “average” Safeway Moving price is tricky because moving costs are incredibly variable. It’s not like buying a TV where there’s a set price. So many factors come into play.
Think of it like this: asking for an average moving cost is like asking for the average cost of a car. Are we talking a compact sedan or a luxury SUV with all the bells and whistles?
Here are the main ingredients that go into the Safeway Moving price cake:
- Distance of the Move: This is a huge one. A local move across town will be far less expensive than a cross-country move from, say, Chicago to Austin. Mileage directly impacts fuel costs, driver time, and wear and tear on the vehicle.
- Weight/Volume of Your Belongings: For long-distance moves, the primary cost factor is usually the weight of your shipment. The heavier your stuff, the more it will cost to move. For local moves, it’s often based on an hourly rate. This is why that detailed inventory list I keep harping on is so critical. An inaccurate guess here can throw your budget way off.
- Size of Your Home/Amount of Stuff: A studio apartment will cost less to move than a 4-bedroom house, simply because there’s less stuff.
- Packing Services: Do you want the movers to pack for you? Full-service packing can add a significant amount to the Safeway Moving price, but as I mentioned, many find it worth it. Partial packing (just an_ H3_ :fragiles, for example) will cost less. Packing materials themselves also have a cost if the company provides them.
- Specialty Items: Moving a piano, hot tub, or a delicate antique collection? These require special handling and will add to the cost.
- Accessibility: Are there lots of stairs at your old or new place? Is the elevator small? Can a large moving truck park close to your door, or will they need to use a smaller shuttle truck (which costs extra)? Long carries (having to carry items a significant distance from the truck to your door) can also add fees.
- Time of Year/Day of Week: Moving during peak season (summer, end of the month) is generally more expensive than moving during the off-season. Weekend moves can also sometimes cost more than weekday moves. It’s simple supply and demand.
- Valuation Coverage: Basic released value protection (60 cents per pound per item) is included, but if you opt for Full Value Protection, that will increase your Safeway Moving price. It’s essentially insurance for your goods.
- Storage: If you need storage, that’s an additional cost, usually billed monthly or pro-rata.
- Additional Fees: Always ask about potential extra fees. These could include things like appliance servicing (disconnecting/reconnecting), crating for certain items, or waiting time if you’re not ready when the movers arrive.
While I can’t give you a specific Safeway Moving price for your move without all your details, here’s a very general idea (and I mean very general – get a personalized quote!):
Please note that prices are estimates for informational purposes and may vary based on individual factors.
Local Moves: These are often charged by the hour, per mover. Rates can range from $50 to $200+ per hour for a crew of 2-3 movers. A small local move might be a few hundred dollars, while a larger one could be over a thousand.
Long-Distance Moves (e.g., 1,000 miles):
- 1-bedroom apartment (approx. 2,000-3,000 lbs): Could range from $1,500 to $4,000+.
- 2-3 bedroom home (approx. 5,000-7,000 lbs): Could range from $3,500 to $7,000+.
- Larger homes (10,000+ lbs): Could easily exceed $7,000 – $10,000+.
The Safeway Moving price you receive will be specific to your situation. Because Safeway Moving is a broker, they are getting quotes from their network of carriers. This can sometimes mean you find a good deal, but it also means the pricing structure ultimately comes from the carrier.
My best advice for understanding the Safeway Moving price:
- Get Multiple Quotes: Don’t just talk to Safeway. Get quotes from at least two other companies (a mix of brokers and direct carriers if possible). This helps you compare.
- Be SUPER Detailed with Your Inventory: I can’t stress this enough.
- Ask for a Binding or Binding-Not-To-Exceed Estimate: This offers more price protection.
- Read the Fine Print: Understand what’s included and what’s not. Ask about all potential additional charges.
- Don’t Choose Based on Price Alone: The cheapest quote isn’t always the best. Consider reputation, services offered, and your comfort level with the company. Sometimes paying a bit more for peace of mind is worth it. When my sister Megan was moving with her newborns, the absolute cheapest option wasn’t her priority; reliability was.
Getting clarity on the Safeway Moving price requires you to be an active participant in the quoting process. Ask questions, provide accurate information, and make sure you understand what you’re signing.
Get matched with the best mover for your needs!
Thank you!
Your movers will contact you shortly.
Find Safeway Moving Near You
So, you’re wondering if Safeway Moving can actually handle your specific route, right? Whether you’re moving from the sunny streets of Savannah like where I grew up, or the bustling avenues of Chicago where my dad’s engineering career took us, knowing if a company operates in your area is pretty fundamental.
Because Safeway Moving often operates as a national broker, their reach is theoretically quite broad. They connect with a network of carriers across the United States. This is one of the potential advantages of using a broker – they aren’t limited to a single geographical footprint like a smaller, local-only moving company.
Branches and Locations
When we talk about “branches and locations” for a company like Safeway Moving, it’s a bit different than for a traditional van line that owns its own fleet and warehouses in many cities. As a broker, Safeway Moving’s “location” is more about where their coordination centers are and, more importantly, the geographical coverage of the carriers within their network.
They likely have a central office or a few administrative offices where their sales and coordination teams work. However, the crucial part – the movers and trucks – comes from their affiliated carriers, who are spread out across the country.
List of cities and states where the company operates.
It’s generally understood that Safeway Moving aims to provide services across most, if not all, of the continental United States for long-distance and interstate moves. This means they likely have carrier partners who can handle moves originating or terminating in:
- Major metropolitan areas: Think New York City, Los Angeles, Chicago , Houston (where I cut my teeth in logistics), Dallas, Philadelphia, Miami, Atlanta, Boston, San Francisco, Phoenix, etc.
- Most states: Their network should cover the majority of the 48 contiguous states. Whether they have strong carrier representation in very remote or rural areas within every single state is something you’d need to confirm when getting a quote.
For local moves, their capability in a specific city or town will entirely depend on whether they have local carriers in their network in that particular area. Just because they can handle a long-distance move to Austin, for example, doesn’t automatically mean they have a robust network for moves within Austin. However, it’s often the case that areas with good long-distance carrier presence also have options for local services.
How to confirm if they serve your specific area:
The best way to find out if Safeway Moving can handle your move is to contact them directly. When you request a quote, the first thing they’ll need is your origin and destination zip codes. This will immediately tell them (and you) if they have carriers available for your specific route.
Don’t just assume based on a general claim of “nationwide service.” Always verify for your particular start and end points. My sister Megan, with all her moves, has become a pro at this. She always gets direct confirmation of service for her exact addresses, especially when moving to or from less common locations. She says, “There’s ‘nationwide,’ and then there’s ‘actually available for my tiny town.'” It’s a good distinction to make!
So, while I can’t give you an exhaustive list of every single town they service (that list would be enormous and constantly evolving with their carrier network), the general answer is: Safeway Moving likely covers most common long-distance routes across the U.S. and many local areas, but always confirm for your specific needs.
Is Safeway Moving a Good Moving Company?

This is the big question, isn’t it? The one everyone wants a straight answer to. And if I’m being completely honest, like I would be with a close friend or my sister Megan, the answer is… it depends. That might sound like a cop-out, but let me explain. It’s the truth for almost any service company, especially in an industry as complex as moving, and particularly when dealing with a brokerage model.
Here’s the thing: Safeway Moving, as a broker, is essentially a matchmaker. Their “goodness” relies on two main things:
- How good they are at the matchmaking part (customer service, accurate quoting, good communication, efficient coordination).
- How good the actual carriers in their network are (professionalism of the movers, care in handling belongings, timeliness, adherence to the contract).
When the system works well, and Safeway connects you with a fantastic carrier who does an impeccable job at a fair Safeway Moving price, then yes, you’d say they are a good moving company. You had a smooth experience, and Safeway facilitated that.
I’ve seen many instances where brokers provide a genuinely valuable service, especially for people who don’t have the time or inclination to vet dozens of individual carriers themselves. They can simplify the initial search and often provide access to routes or availability that might be harder to find on your own.
However, the brokerage model also has inherent challenges. If the carrier assigned to your move isn’t up to par, or if there’s a miscommunication between Safeway, the carrier, and you, then your experience might not be positive.
This is where many of the negative reviews for moving brokers (in general, not just Safeway) tend to originate. Issues like last-minute price hikes (if the initial estimate wasn’t binding or your inventory was off), damaged goods, delays, or difficulty resolving claims can occur.
Think of it like using a travel booking website. The website itself might be great – easy to use, good prices. But your actual travel experience depends on the airline, the hotel, the tour operator they booked for you. If the airline loses your luggage, you’re upset with the airline, but your perception of the booking site might also be colored by how they handle the situation.
So, how do you gauge if Safeway Moving will be “good” for you?
Do Your Homework: Read reviews specifically mentioning Safeway Moving. Look for patterns. Are complaints mostly about the broker part or the carrier part? Are praises specific about the service Safeway provided? But take online reviews with a grain of salt – people are often more motivated to write a review when something goes wrong than when everything goes right. Still, they offer clues.
Ask Tough Questions Upfront:
- “Are you a broker or a carrier?” (They should be transparent about this.)
- “Can I get the name and DOT number of the carrier who will be assigned to my move before I sign the contract?” (This is a big one. Some brokers won’t tell you until later, which can be a red flag for some.)
- “Is this estimate binding, non-binding, or binding-not-to-exceed?” Get this in writing.
- “What is your process for handling disputes or claims with the carrier?”
Get Everything in Writing: Every service, every fee, every promise. The Bill of Lading is your contract with the carrier; the order for service is your agreement with the broker. Read them meticulously. My dad’s advice about paperwork being a shield? It’s golden.
Trust Your Gut: How do you feel after talking to their representatives? Are they helpful, transparent, and patient with your questions? Or do you feel rushed or pressured? This initial interaction can be telling. When I worked in marketing for moving companies, I always told them that the first call sets the tone for the entire relationship.
Understand the Safeway Moving Price: Make sure you understand every component of the quote and what could cause it to change.
I believe that Safeway Moving, like many national brokers, aims to provide good service. They wouldn’t stay in business if every experience was negative. They likely have many satisfied customers. But the nature of their business model means there’s an extra layer of variables involved.
My personal feeling, having been around this industry from my childhood moves to my professional life in logistics and marketing, is that a well-informed customer is a powerful customer. If you understand how Safeway Moving operates, ask the right questions, and are diligent about the details, your chances of having a positive experience increase significantly.
Would I recommend them to my sister Megan? I’d tell her, “Megan, they’re a broker. That means they can probably find you a mover, and maybe at a good price. But you need to be on your A-game. Get that carrier info, get a binding estimate, and read every single line of that contract. If they can deliver on all that, they could be a solid option. If you feel uneasy at any point, keep looking.” And that’s the same advice I’m giving you.
Planning a move? Call now for expert assistance and get an instant free quote today!
932-465-6888Alternatives to Safeway Moving
It’s always smart to shop around, right? You wouldn’t buy the first car you see without checking out others. The same goes for moving companies. Whether you’re leaning towards Safeway Moving or still exploring, knowing some alternatives gives you perspective and options. Here are a few types of alternatives you might consider:
- Get multiple quotes: At least three is a good rule of thumb.
- Compare apples to apples: Ensure the services offered, valuation coverage, and terms are similar when comparing prices. The Safeway Moving price might look different from a direct carrier’s price because of how they structure their quotes.
- Check licenses and insurance: Especially for independent movers and ensure any broker provides the details of the actual carrier they intend to use. For interstate movers, check their USDOT number with the FMCSA.
- Read contracts carefully: No matter who you choose.
The best alternative depends entirely on your specific needs, budget, and how much of the work you’re willing to do yourself. By exploring different types of moving services, you’ll be better equipped to make an informed decision and hopefully, like my goal here at National Movers, make your next move your best one yet. Good luck with your decision and your move!