Good Guys Moving & Delivery - Review by National Movers

A moving company is only as good as the services it offers. I’ve seen companies that do one thing well and others that try to do everything and fail. Good Guys seems to have found a sweet spot, focusing on the core needs of most residential and commercial moves.

A company can have a great story and a list of services, but the customer experience comes down to the process. Is it easy? Is it stressful? Here’s a breakdown of what to expect.

The first step for me was getting one of their moving quotes. I went through their online form, which was straightforward. A couple of hours later, I got a call from a real person-not a high-pressure salesperson, but a coordinator who asked detailed questions about my inventory.

This is a huge green flag. A company that doesn’t ask enough questions is a company that’s going to hit you with a surprise change order on moving day.

They emphasize a fixed-price estimate. This means the price they quote you is the price you pay, as long as the inventory you listed doesn’t change. This is critical.

Some companies give you a lowball hourly estimate and then the crew moves at a snail’s pace, running up the bill. A fixed price puts the responsibility on them to work efficiently.

After we finalized the inventory, they sent over a clear, itemized quote. Booking was as simple as signing the document electronically and putting down a deposit. The communication was excellent from start to finish.

This is where the rubber meets the road. The best moving crew is professional, careful, and efficient. Based on my observations and the mountain of client reviews I’ve read, the Good Guys crew generally hits all those marks.

They typically arrive within the scheduled window and do a quick walkthrough with you to confirm what’s going and what’s staying.

They lay down floor protection and pad doorways-small things that show they respect your property. One of the biggest points of anxiety for people is seeing their life’s possessions being handled. The crews I’ve seen are methodical.

They wrap furniture in blankets and plastic wrap, and they handle boxes labeled “fragile” with genuine care. They work as a team, communicating with each other, which leads to fewer dings, dents, and disasters.

Of course, no company is perfect, and accidents can happen, but their process is designed to minimize that risk. Their low claims ratio compared to industry averages seems to back this up. You can learn more about moving company regulations and claims here.

No moving company is perfect for everyone. It’s all about finding the right fit for your needs and budget. Here’s my honest breakdown of Good Guys Moving & Delivery.

Please note that prices are estimates for informational purposes and may vary based on individual factors.

Talking about the average normalized moving cost can be tricky because every move is unique. You can use our moving cost calculator to get a general idea for your budget. The price depends on the size of your home, the distance of the move, and the services you need. However, I can give you a general ballpark based on their pricing structure. Remember, these are estimates-get a custom quote for your specific move.

It’s always smart to see how a company stacks up against the competition. Here’s a quick comparison to give you some context.

As I mentioned, they aren’t a massive national chain, which I think works in their favor.

They’ve focused on building a strong presence in a few key areas, allowing them to maintain quality control, which can be a real challenge for companies that expand too quickly.

Their primary hubs of operation are in Tennessee. If you live in or are moving to one of these areas, they are definitely worth a call. You can find them in:

• Chattanooga, TN
• Nashville, TN
• Knoxville, TN

They serve the surrounding areas of these cities as well, so even if you’re in a suburb just outside the city limits, they can likely help you out.

So, let’s bring it all back to my sister and her flimsy folding mattress. You can get by with a temporary solution, but you’ll pay for it with stress, discomfort, and regret. A move is the foundation of your new chapter in life. You don’t want to start it on a shaky, unreliable base.

After looking at every angle of their operation, from their moving company regulations compliance to their stellar customer experience record, I can say this: Good Guys Moving & Delivery is the wall bed of the moving world.

They aren’t a cheap, quick fix. They are a solid, well-built solution designed for people who value their peace of mind.

Their fixed-price model, professional crews, and outstanding customer service provide the kind of sturdy, reliable support you need during a chaotic time.

They are built for the long haul, just like a proper bed with a real mattress. For anyone moving within their service area, especially in Tennessee, I wouldn’t hesitate to recommend them. They live up to their name.

If you’re moving outside their service area or just want to get a few competing quotes, here are a few other companies I trust and recommend:

1. Two Men and a Truck: They have franchises all over the country, making them a great, reliable option for both local and long-distance moves pretty much anywhere you are. Their service is consistently good, though quality can vary slightly by franchise.
2. College Hunks Hauling Junk & Moving: Don’t let the playful name fool you. These guys are serious about service. They’re another nationwide franchise with a strong reputation, especially for local moves and labor-only jobs.
3. Bellhop: If you’re comfortable with a more tech-based approach, Bellhop allows you to book and manage your move almost entirely through an app. They’re a good modern option, especially for smaller to medium-sized moves.