How to Verify a Moving Company: Checking USDOT & MC Numbers
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Written by: National Movers Team
NationalMovers team provides expert insights, mover comparisons, and practical resources to help you make informed moving decisions. Whether you need company reviews, relocation tips, or expert guidance, we’ve got you covered. Read more
Reviewed by: Jason Walker
Jason Walker is a moving expert with personal and professional experience, sharing tips, guides, and reviews to make your relocation stress-free. Read more
Last Update: 11/09/2025
Hey there, Jason Walker here. As a writer for National Movers, I’ve spent a lot of my life around moving trucks and packing tape. My family moved from Savannah to Chicago when I was a kid, and then again to Austin. Each time, it was a massive undertaking.
But it wasn’t until I started working in logistics and marketing – and watching my sister, Megan, juggle ten moves in five years with her four kids – that I truly understood the difference between a good move and a nightmare one.
The absolute worst feeling in the world is watching a truck pull away with everything you own and suddenly getting that sinking feeling in your stomach. Did I hire the right people?
I get calls from friends all the time asking for advice. They’ve found a mover online with a great price, but something feels… off. My first question is always the same: “Did you check their numbers?” I’m not talking about their phone number or their review score. I’m talking about their USDOT and MC numbers.
But honestly, they are the single most important tool you have to protect yourself from moving company fraud. Spending just five minutes on this check is the best way to figure out how to check if a moving company is legitimate and avoid rogue movers.
Think of this article as the exact conversation I have with my sister before she books a mover. It’s the “tough love” advice that will save you a world of hurt.
- Why Verify? To avoid “hostage goods” scams where movers demand more money to release your belongings.
- Interstate (State-to-State) Movers: Must have both a USDOT number and an MC (Motor Carrier) number.
- How to Check: Use the official FMCSA SAFER website to look up their numbers.
- What to Look For: Confirm their status is “AUTHORIZED” for “Household Goods” (HHG) and that their insurance is “Active“.
- Local (In-State) Movers: Are regulated by your state, so you must check your state’s specific DOT (Department of Transportation) or PUC (Public Utility Commission) website.
- Top Red Flags: Refusing to provide numbers, demanding large cash deposits, or giving a low quote without an in-home/video survey.
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Why You Should Verify a Moving Company’s Credentials
Let me tell you a quick, cautionary tale. A friend of a friend (we’ll call him Mark) was moving from Tennessee to Florida. He found a company on Craigslist that gave him an unbelievably low quote over the phone. No in-home estimate, no detailed inventory. He was thrilled.
Until moving day.
The crew loaded all his belongings onto the truck. Then, the foreman handed him a new bill – one that was three times the original quote. When Mark refused to pay, the foreman just shrugged, locked the truck, and said, “Fine. We’ll just keep your stuff in storage. Call the number on the paper when you have the money.”
Mark had just become a victim of a “hostage goods” scam. His furniture, his clothes, his family photos – all held for ransom. When he tried to report the company, he discovered the address they gave was a vacant lot and the company name was fake. He had no recourse. He eventually paid, emptying his savings, just to get his life back.
I hear stories like this every week. A “moving company scammed me” report is one of the most common complaints filed in the transportation industry.
This is exactly why verification isn’t just a “good idea.” It’s essential. When you hire a mover, you’re not just buying a service; you’re handing over your entire physical life to a stranger. You’re trusting them with your grandfather’s clock, your kids’ baby albums, and the bed you sleep in.
The U.S. Department of Transportation (DOT) and the Federal Motor Carrier Safety Administration (FMCSA) created a system of registration and licensing precisely to prevent these kinds of predatory practices.
These regulations are the only things that separate a legitimate, professional moving company from two guys with a rented truck and a burner phone.
Checking these credentials is your first and best line of defense. It tells you:
- They are a real, registered business.
- They have the required level of insurance.
- They are legally authorized by the U.S. government to transport household goods.
- They have a safety record you can actually look up.
Skipping this step is like buying a house without an inspection. You might get lucky, but you’re also taking a massive, unnecessary risk.
What Are USDOT and MC Numbers?
Okay, so what are these “magic numbers” I keep talking about? It sounds like a lot of government-speak, but I promise it’s simple. My background is in logistics, so let me break it down in a way that makes sense.
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How to Check a Mover’s USDOT or MC Number
This is the easy part. It takes less than five minutes. Seriously. I’ve timed it. My sister Megan can do it from her phone while wrangling her kids, and so can you.
Here is your step-by-step guide.
Red Flags to Watch Out For
Now that you know how to check, let’s talk about the giant, waving red flags that should make you run for the hills. As someone who’s seen the dark side of this industry, these are the things that make my skin crawl. This is how you spot moving company fraud before it happens.
- The “No-Number” Mover: As I mentioned, if they won’t provide their USDOT or MC numbers, they are operating illegally. Full stop. This is common on sites like Craigslist or Facebook Marketplace.
- “Not Authorized” or “Out of Service” Status: This is a non-starter. It means their authority to operate has been revoked, often for failing to maintain insurance or for severe safety violations.
- No “Household Goods” Authority: You find their MC number, and it’s “Authorized,” but only for “General Freight.” This is a sneaky one. This company might be a legit freight hauler, but they are not a mover. They don’t have the specific insurance or consumer protections required for moving household goods.
- The Name Mismatch: You search for “All-Star Movers,” but the SAFER report shows a legal name of “Joe’s Trucking, LLC,” which just got its authority last week. This is a classic “broker” trick. You can learn more about the difference in our moving company vs. moving broker guide. You think you’re hiring a mover, but you’re hiring a middleman who will “sell” your move to the lowest bidder – a company you’ve never heard of and never vetted.
- A “New” Authority: The company’s “Authority Grant Date” was two weeks ago. While everyone has to start somewhere, brand-new authorities are riskier. They have no track record. Scammers often shut down their old, high-complaint MC numbers and pop up with a new one.
- The Lowball Phone Quote: This is the cheese in the trap. A legitimate mover will almost never give you a binding quote without seeing your stuff. They’ll want to do an in-home or a virtual video walkthrough. A “to-good-to-be-true” quote given over the phone for a 3-bedroom house is one of the classic common moving mistakes and the setup for the “hostage goods” scam.
- They Demand a Large Deposit: A good mover might require a small deposit to reserve the date. A scammer will demand a large percentage (25% or more) upfront, often in cash, Zelle, or a wire transfer. Once they have your money, they have all the power.
- Their Website and Emails are Unprofessional: Look for generic “@gmail.com” email addresses, no physical street address (or one that’s just a P.O. Box), and a website full of stock photos. Legitimate businesses invest in their infrastructure.
Your gut is a powerful tool. If you do the SAFER check and something just doesn’t add up, trust that feeling. There are thousands of other movers out there.
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Look, I know what you’re thinking. “Jason, this sounds like a lot of work. I’m already stressed just thinking about packing.”
You’re right. It is one more thing to add to your massive to-do list.
And that, honestly, is why we built National Movers. Our whole purpose is to do this homework for you.
When I was helping my sister Megan find movers for her last relocation, she was overwhelmed. She was trying to find a new school for her oldest, pack up a 4-bedroom house, and run her photography business. She didn’t have time to play detective, cross-referencing USDOT numbers and insurance filings.
I realized that most people are in the same boat. You just want to how to find a reputable moving company quickly and get on with your life.
Here’s the thing: Our directory isn’t just a random list of companies. Every single mover on our platform has already gone through a rigorous verification process.
- We check the USDOT and MC numbers. We don’t just check them once; we monitor them. If a company’s status changes to “Not Authorized,” they’re off our list.
- We verify their insurance. We make sure they have active, correct insurance policies for both cargo and liability.
- We look at their state-level licensing. For local, intrastate moves, we check with the state-level (not federal) authorities to ensure they’re compliant.
- We review their history and reputation. We look at their safety ratings, read customer reviews, and check their standing with the Better Business Bureau.
We filter out the scammers, the fakes, and the “Not Authorized” operators before they ever get to you.
When you get a quote through National Movers, you’re not just getting a price. You’re getting peace of mind. You’re getting a shortlist of pre-vetted, insured, and licensed professionals who have passed the test.
We built this platform to be the resource I wished my sister had. It’s the safe, simple way to connect with movers you can actually trust.
Find Verified Movers Near You
The whole point of this guide is to empower you. Whether you use our system or do the research yourself, you now have the knowledge to protect your move.
If you’d like to skip the hassle and see a list of movers who have already passed this “background check,” that’s what we’re here for.
Just enter your zip code on our site, and we’ll connect you with licensed, insured, and reputable moving companies in your area. No guesswork, no scams. Just good movers, ready to help.
FAQs on Largest Moving Companies
What happens if a mover doesn’t have a USDOT number?
If a company is offering to move you across state lines and doesn’t have a USDOT number, they are operating illegally. They are what we call a “phantom mover.” They have no federal registration, no insurance on file, and no safety record. If they take your stuff, you have almost no legal way to track them down or hold them accountable. Avoid them at all costs.
Are all movers required to have an MC number?
No, and this is a key distinction!
- Interstate Movers (crossing state lines): They absolutely must have an active MC number to transport household goods.
- Intrastate Movers (staying within one state): They are not required to have a federal MC number. Their regulation and licensing happen at the state level.
How do I verify a local (intrastate) mover?
This is a great question. Since they aren’t all in the FMCSA database, you have to check moving company license with your state’s government. This can be a bit tricky since every state is different.
These regulations are usually handled by the state’s Department of Transportation (DOT), Public Utility Commission (PUC), or sometimes the Attorney General’s office.
Your best bet is to Google: “[Your State Name] moving company license check” (like for California) or “[Your State Name] PUC mover search” (such as in New York). This should lead you to your state’s official database of registered in-state movers.
Can I trust movers found on social media?
I would be extremely cautious. While some legitimate local companies use Facebook or Instagram for marketing, these platforms are also the number one playground for scammers.
They’re filled with “man with a van” operations that have no license, no insurance, and no accountability. If you do find a mover on social media, you must take them through the exact verification process I outlined above. Ask for their USDOT or state license number and check it.
What if the FMCSA record shows safety violations?
This is a judgment call, but I lean toward caution. If you’re checking the “Inspections” or “Crashes” data on the SAFER profile and see a long list of problems – like “Out of Service” violations for bad brakes or driver fatigue – that’s a bad sign.
A few minor paperwork violations might be understandable, but a pattern of safety failures is a huge red flag. It tells you how the company is run. If they cut corners on truck safety, they’ll probably cut corners with your belongings, too.