Reliable Moving - Review by National Movers

They cover the basics pretty well. They aren’t trying to be everything to everyone, which I actually prefer. When a company tells me they can move my house, walk my dog, and file my taxes, I get suspicious. Reliable Moving sticks to what they know.

Knowing what they do is one thing; knowing how they do it is another. Here is the breakdown of their workflow.

Getting a quote is usually the first headache of moving. With Reliable Moving, you typically start with an online form or a phone call. They’ll ask for a rough inventory.

Here is a tip from my days as a coordinator: be honest about your stuff. If you say you have “a few boxes” and you actually have a library’s worth of books, the price will change. Reliable Moving tries to offer a fixed-price estimate if you can provide a very accurate inventory, usually via a video walkthrough.

Customer support is generally responsive during business hours. They aren’t available 24/7, but if you leave a message, they usually call back within the day. It’s not instant gratification, but it works.

On the day of, the moving crew shows up. Usually, the foreman introduces himself – make sure you get his name. They do a walkthrough to check for pre-existing damage to the house (scratches on floors, etc.) and then they get to work.

Regarding their policies: pay attention to the “change order.” If you suddenly decide to move the heavy piano you didn’t mention during the quote, they will issue a change order to adjust the price on the spot.

This is standard in the moving company regulations, but it catches people off guard all the time. Also, they have a process for damages, but check their claims ratio if you can find it; it tells you how often they break stuff versus how often they deliver safely.

I’m a list person. It helps me think. Here is the good and the bad based on my research and general customer experience.

Please note that prices are estimates for informational purposes and may vary based on individual factors.

Okay, let’s talk money. Everyone wants to know the bottom line. It is hard to give an exact number without seeing your stuff, but here is the average normalized moving cost I’ve seen for a company of this caliber.

These are estimates. Seasonality (moving in July vs. November) changes everything.

I know you’re probably shopping around. You might be looking at a Reliable Moving review and then flipping over to an Extra Mile Movers Review. Here is a quick comparison.

If you are thinking, “Okay, Sarah, they sound decent, are they near me?” – here is the deal. While they do long-distance moves all over, they have physical hubs.

If you’re thinking, “Okay, Sarah, they sound decent, but are they near me?” here is the deal. Moving is hyper-local. Even a national brand is only as good as the local branch.

Speaking of locations, if you are looking to move to some of the most popular spots right now, you might want to check out our guide on the top cities people are moving to. It might give you some inspiration if you haven’t picked a destination yet.

Look, if you are moving locally – say, from a two-bedroom apartment to a house across town – they are a solid bet.

They are consistent, their crews are generally respectful of your stuff, and the price is usually fair for the service you get.

However, if you are doing a complicated cross-country move with high-value antiques, or if you have a very tight delivery window that cannot change by even a day, you might want to double-check their current long-distance schedules.

They are good, but like many mid-sized carriers, they can get stretched thin during peak summer months.

I’d say they are a “B+” student. They do the homework, they pass the tests, but they might not be the valedictorian of the moving industry. But honestly? Sometimes you don’t need the valedictorian; you just need someone who won’t drop your TV.

If you aren’t feeling it, or if they are booked up, you have options.

1. Extra Mile Movers: As I mentioned earlier, an Extra Mile Movers Review usually highlights their willingness to handle tougher logistics, though sometimes at a higher price point.
2. National Van Lines: For the huge cross-country moves where you need a big semi-truck.
3. Specialty Movers: If you are moving something weird, like a mobile home, regular movers won’t touch it. You need specialists for that. It’s a whole different ball game and cost structure. (If that’s your situation, you can check out this breakdown on moving mobile home cost).