Dumbo Moving and Storage - Review by NationalMovers
Moving can be an overwhelming experience, and choosing the right moving company is a big part of making that process as smooth as possible. I recently explored the services offered by Dumbo Moving and Storage, aiming to provide an honest, well-rounded review for anyone looking to understand if this company is right for them.
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Written by: National Movers Team
NationalMovers team provides expert insights, mover comparisons, and practical resources to help you make informed moving decisions. Whether you need company reviews, relocation tips, or expert guidance, we’ve got you covered. Read more
Reviewed by: Jason Walker
Jason Walker is a moving expert with personal and professional experience, sharing tips, guides, and reviews to make your relocation stress-free. Read more
Last Update: 05/25/2025
In this article, I’ll share my findings on the company’s ownership, services, pricing, pros and cons, and whether Dumbo Moving and Storage might be the right fit for you.
Dumbo Moving and Storage is a reputable choice for affordable, local moves with a strong presence in New York. They may be less ideal for last-minute or long-distance moves, so planning ahead is key.
Who Owns Dumbo Moving and Storage?
The rating shown is an editorial score independently determined by NationalMovers team. It is based on industry analysis, customer reviews, publicly available information, and other relevant criteria.
Dumbo Moving and Storage was founded in 2006 with a focus on making the moving process affordable without compromising on service quality. Founded by Erez Cohen, the company initially began in Brooklyn, New York, and has since grown significantly, expanding its services to accommodate moves beyond New York City to other regions in the U.S.
The company’s mission centers around affordability and transparency, aiming to make moving accessible to everyone. Dumbo Moving and Storage has built a reputation over the years by focusing on customer service and adaptability, becoming a popular choice in the moving industry.
The company’s values revolve around customer satisfaction, affordability, and transparency, which are reflected in its pricing models and customer support structure. The management emphasizes a “no-surprises” approach, with upfront pricing and clear communication to avoid unexpected costs.
Best Overall Value Best Overall Value
- Nationwide availability
- Clear pricing, no hidden fees
- Premium door-to-door service
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855-930-4574- Nationwide availability, over 25 years of experience, premium door-to-door service
- Reliable moving & Storage solutions
- Top-quality services, trained staff
- Reliable moving & Storage solutions, top-quality services, trained staff
Dumbo Moving and Storage Services
Dumbo Moving and Storage provides a wide range of services to meet the varied needs of individuals and businesses. Here’s a breakdown of their main offerings:
Local Moving
Dumbo specializes in local moves within New York City and its surrounding areas. They handle moves within the city’s five boroughs and nearby locations, making it an ideal choice for people who are relocating within a short distance.
Long-Distance Moving
If you’re moving cross-country, Dumbo offers long-distance services with a clear pricing structure. They operate across the continental U.S., ensuring that even long-haul moves are handled with care and attention.
Residential Moving
Residential moves are one of Dumbo’s core services, providing solutions for apartments, homes, and condos. Their team is trained to handle all types of residential moves, from studio apartments to multi-bedroom homes, with the aim of providing a stress-free experience.
Commercial Moving
For businesses looking to relocate, Dumbo offers commercial moving services designed to minimize downtime. They handle everything from small office moves to large-scale corporate relocations, ensuring that businesses can continue operating with minimal disruption.
Packing Services
Dumbo Moving provides professional packing services for those who prefer to leave the packing to the experts. The team is equipped with quality packing materials, including boxes, bubble wrap, and tape, and they’re trained to pack items securely to avoid damage during transit.
Storage Solutions
For clients who need temporary or long-term storage, Dumbo offers storage solutions in their secure facilities. The company provides options for climate-controlled storage, and customers can choose from various storage unit sizes depending on their needs.
How Does Dumbo Moving and Storage Work?
Service Booking Process
Booking a move with Dumbo Moving and Storage is straightforward. You can start by requesting a free price estimate through their website or over the phone. The company provides a detailed estimate based on the move’s distance, volume of items, and any additional services required, such as packing or storage. Once you’re satisfied with the quote, you can proceed to book your move by selecting your preferred moving date and any additional services.
Dumbo offers various communication channels, including phone, email, and live chat, to assist with inquiries and provide support throughout the booking process. Their customer service team is generally responsive and helpful, ensuring that all questions are answered in a timely manner.
Moving Process
On moving day, Dumbo’s team arrives at the scheduled time to begin the moving process. They follow a systematic approach, starting with packing (if requested) and then carefully loading items onto their trucks. The movers are trained to handle fragile items and heavy furniture, ensuring that everything is packed securely to prevent damage.
The company’s policies regarding delays, cancellations, or damages are clearly outlined in their terms. If there are delays due to unforeseen circumstances, Dumbo communicates updates promptly, keeping clients informed. In case of any damage to items during the move, Dumbo has a claims process to address compensation, although customers should review their insurance options for extra coverage if needed.
Pros and Cons of Dumbo Moving and Storage
Dumbo Moving and Storage Pros
- Affordable Rates: Dumbo’s pricing is competitive, especially for local moves within New York City.
- Transparent Pricing: Their upfront pricing model ensures there are no hidden fees or surprise charges.
- Comprehensive Service Range: From local and long-distance moves to packing and storage, Dumbo covers a broad range of moving needs.
- Efficient and Professional Team: The movers are trained and courteous, handling items with care.
- Multiple Communication Channels: They offer support via phone, email, and chat, making it easy to get in touch with customer service.
Dumbo Moving and Storage Cons
- Limited Availability for Last-Minute Moves: Due to their popularity, securing a last-minute booking can be challenging, especially during peak moving season.
- Mixed Reviews on Long-Distance Moves: Some customers report better experiences with local moves compared to long-distance ones.
- Potential for Additional Charges on Heavier Loads: Though their pricing is transparent, there can be extra charges for particularly heavy or complex items, so it’s important to clarify details during the estimate stage.
Average Cost of Dumbo Moving and Storage
Please note that prices are estimates for informational purposes and may vary based on individual factors.
The cost of using Dumbo Moving and Storage varies depending on factors like distance, volume, and service type. For local moves within New York City, prices start at around $300 for a small apartment move. Long-distance moves are more costly, with average rates ranging from $1,500 to $5,000, depending on the distance and amount of belongings.
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Find Dumbo Moving and Storage Near You
Dumbo Moving and Storage primarily serves New York City and the surrounding areas but also offers long-distance services across the U.S. Their main office is based in Brooklyn, New York, and they have additional branches in cities like New Jersey.
Branches and Locations
Dumbo Moving and Storage’s primary operations are centered in New York City, with a headquarters in Brooklyn. This table provides a detailed overview of the service areas they cover and their approach to supporting moves beyond New York City.
| Location | Service Area Description | Special Notes |
| New York City Headquarters | Brooklyn, NY | Main headquarters; provides coordination for all local and interstate moves. |
| New York City Boroughs | Manhattan, Brooklyn, Queens, The Bronx, Staten Island | Specializes in navigating New York City’s unique moving challenges, such as traffic, parking, and building access. |
| Nearby States | New Jersey, Connecticut, Pennsylvania | Supports short-distance, interstate moves from NYC to neighboring states, leveraging proximity for fast service. |
| East Coast Region | Expands to locations along the East Coast, from New England to the Southern states. | Provides long-distance moves from NYC to destinations along the East Coast with streamlined support from their NYC hub. |
| Midwest Region | States such as Ohio, Illinois, Michigan | Interstate moves to the Midwest are coordinated from New York, often involving partnerships with local networks. |
| West Coast Region | California, Washington, Oregon | Supports long-distance moves to the West Coast, with logistics and route planning managed from NYC. |
| Southern States | Texas, Florida, Georgia, and other southern states | Accommodates moves to popular Southern destinations with tailored route planning and collaboration with local services. |
| Nationwide Coverage | Continental U.S. | Ensures Dumbo Moving’s service reach extends across the country, allowing clients to move to any U.S. state with Dumbo's support. |
If you’re looking to move outside of these core service areas, Dumbo Moving and Storage’s customer service team is available to help plan, discuss specific location coverage, and offer estimated timelines based on your unique destination. This flexible, nationwide reach makes Dumbo Moving and Storage accessible for clients across the U.S., even without physical branches in every state.
Is Dumbo Moving and Storage a Good Moving Company?
After reviewing Dumbo Moving and Storage’s services, costs, and customer feedback, my verdict is that they are a solid choice, especially for local moves within New York City. They offer competitive pricing, a wide range of services, and a strong commitment to customer service. For local moves, they provide efficient and reliable service with minimal hassle. However, for long-distance moves, it might be worth exploring additional reviews and discussing specifics with them to ensure expectations are aligned.
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932-465-6888Alternatives to Dumbo Moving and Storage
If you’re considering alternatives, here are a few other companies that offer similar services:
- U-Haul Moving & Storage: Known for its affordability and flexibility, U-Haul is ideal for DIY moves, especially if you have a smaller load and don’t mind driving yourself.
- Mayflower Moving: Mayflower specializes in long-distance moves and offers full-service options, including packing and storage.
- Allied Van Lines: With a strong network and experience in cross-country moves, Allied Van Lines provides reliable service for both residential and commercial clients.
Each company has its strengths, and the right choice depends on your specific moving needs, budget, and distance.