Gentle Giant Moving Company - Review by NationalMovers
Gentle Giant Moving Company has garnered attention as a reliable and experienced moving service with a strong reputation. This review will give you a comprehensive overview of what the company offers, who’s behind it, and the services available.
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Written by: National Movers Team
NationalMovers team provides expert insights, mover comparisons, and practical resources to help you make informed moving decisions. Whether you need company reviews, relocation tips, or expert guidance, we’ve got you covered. Read more
Reviewed by: Jason Walker
Jason Walker is a moving expert with personal and professional experience, sharing tips, guides, and reviews to make your relocation stress-free. Read more
Last Update: 02/26/2025
I’ll also share my own experience using Gentle Giant’s services to help you decide if it’s the right fit for your moving needs or if you should explore other options.
- Gentle Giant Moving Company offers a wide range of services, from local to international moves.
- The company has a strong reputation for professionalism and care, making it an ideal choice for complex or valuable moves.
- The higher cost may be a drawback for budget-conscious clients, but the quality of service is hard to beat.
If you’re ready to book a move with Gentle Giant, visit their website to get a quote or explore their service options. For those looking for a smooth and reliable moving experience, Gentle Giant is a top contender.
Who Owns Gentle Giant Moving Company?
The rating shown is an editorial score independently determined by NationalMovers team. It is based on industry analysis, customer reviews, publicly available information, and other relevant criteria.
Gentle Giant was founded in 1980 by Larry O’Toole in Massachusetts. Over the past four decades, the company has grown into one of the most well-known moving companies in the U.S., with locations across multiple states.
O’Toole’s vision for Gentle Giant emphasized not just professional moving services but also a positive customer experience and respectful treatment of employees. This focus on both the customer and employee experience is part of what sets Gentle Giant apart from some of its competitors.
Gentle Giant’s mission is straightforward: to provide stress-free, efficient, and reliable moving services while fostering a positive company culture. The company aims to treat every move with care and maintain high service standards, which has contributed to its positive reputation.
Best Overall Value Best Overall Value
- Nationwide availability
- Clear pricing, no hidden fees
- Premium door-to-door service
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855-930-4574- Nationwide availability, over 25 years of experience, premium door-to-door service
- Reliable moving & Storage solutions
- Top-quality services, trained staff
- Reliable moving & Storage solutions, top-quality services, trained staff
Gentle Giant Moving Company Services
Gentle Giant offers a range of moving services designed to accommodate both residential and commercial clients. Here’s an overview of what they provide:
Local Moving
For short-distance moves, Gentle Giant provides localized moving services that cover everything from packing to transporting your belongings. The crew is known for being efficient and respectful of both the client and the client’s property, often taking extra care with fragile or valuable items.
Long-Distance Moving
Gentle Giant also offers long-distance moving, with customized packages designed to meet the unique needs of clients moving across state lines or even across the country. Their long-distance moving services include careful planning, transparent pricing, and ongoing communication.
International Moving
If you’re moving internationally, Gentle Giant can manage the logistics of relocating your belongings overseas. This service includes customs clearance assistance, specialized packing, and coordination with international moving partners.
Packing Services
For those who prefer a hands-off approach to packing, Gentle Giant provides professional packing services. They offer a range of packing materials and will pack, label, and organize your belongings to ensure they’re safely transported.
Storage Solutions
Gentle Giant offers both short-term and long-term storage options in secure facilities. Their storage solutions are ideal for clients who may need to keep belongings safe during transitions between homes or during extended travels.
Commercial Moving
For businesses in need of relocation, Gentle Giant offers commercial moving services. They work to minimize downtime and ensure that all equipment, furniture, and files are safely moved. The team is trained to handle office-specific items like electronic equipment, cubicles, and filing systems.
Specialty Moving Services
Gentle Giant also offers specialty moving services for items that require special handling, such as pianos, fine art, and antiques. Their movers are trained to manage these items with the utmost care and precision.
How Does Gentle Giant Moving Company Work?
Service Booking Process
Booking a move with Gentle Giant is straightforward. You can get a price estimate by visiting their website or calling customer service. After providing basic details about your move, Gentle Giant provides an initial quote, though final costs may vary depending on additional services or requirements. Once the quote is confirmed, you can book your move through their online system or with the help of a customer service representative.
Moving Process
On moving day, the crew arrives promptly and begins by going over the logistics of the move with you. They take special care with packing, ensuring each item is appropriately secured for transport. I was particularly impressed by how efficiently they worked, handling my items as if they were their own. They were communicative throughout the day, so I knew exactly when to expect them at my new location.
If there are any delays, cancellations, or damages, Gentle Giant has clear policies in place. Their customer service team is proactive about addressing issues, which makes the experience much smoother in case of unexpected circumstances.
Pros and Cons of Gentle Giant Moving Company
Gentle Giant Moving Company Pros
- Experienced and professional staff: The crew members are trained to handle items with care, reducing the likelihood of damage.
- Customer-focused approach: The company emphasizes a positive experience for both customers and employees, which translates to better service.
- Comprehensive service options: From local to international moves, Gentle Giant covers a wide range of moving needs.
- Specialty moving expertise: They offer specialized handling for valuable or fragile items.
Gentle Giant Moving Company Cons
- Higher costs: Gentle Giant’s premium service comes with a higher price tag compared to other moving companies.
- Limited locations: While they operate in multiple states, Gentle Giant may not be available in every region.
- Limited same-day availability: Due to their popularity, same-day bookings can be challenging to secure.
Average Cost of Gentle Giant Moving Company
Please note that prices are estimates for informational purposes and may vary based on individual factors.
The cost of a move with Gentle Giant depends on the distance, services required, and the volume of items being moved. Local moves start around $300–$500, while long-distance moves can range from $2,000–$5,000 or more. Specialty moves and additional services like packing and storage will increase the total cost. Though Gentle Giant’s services are on the pricier side, many clients feel the quality and care provided justify the investment.
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Find Gentle Giant Moving Company Near You
If you’re considering using Gentle Giant, it’s helpful to know where they operate. With branches in several key states, Gentle Giant has a widespread presence, though availability may vary.
Gentle Giant Moving Company – Branches and Locations
Gentle Giant Moving Company has strategically positioned branches across several key states, providing localized service while maintaining the company’s high standards and consistency. Here’s a closer look at their primary locations and the unique benefits each region offers for those considering Gentle Giant for their moving needs:
| Location | Description |
| Massachusetts | As the birthplace of Gentle Giant, Massachusetts houses the company's largest and most established operations. With multiple offices across the state, including in Boston, Cambridge, and other surrounding areas, Gentle Giant serves both local residents and businesses with efficiency and familiarity. Massachusetts clients can expect experienced movers familiar with the challenges of navigating historic and urban neighborhoods. |
| New York | Serving one of the busiest cities in the world, Gentle Giant’s New York branch covers not just Manhattan but also the broader New York metropolitan area. New York clients benefit from Gentle Giant’s expertise in handling high-rise moves, complex parking regulations, and heavy traffic, making their service particularly valuable in this challenging urban environment. |
| California | Operating primarily in the San Francisco Bay Area and surrounding regions, Gentle Giant has a strong presence on the West Coast. California clients can count on the company’s adaptability, whether moving in densely populated cities like San Francisco or suburban neighborhoods. The California branch is particularly adept at managing both coastal and inland moves, and offers climate-conscious packing solutions suitable for longer transit times across state lines. |
| Virginia | Gentle Giant’s Virginia operations cover both residential and commercial moves, with a focus on serving the growing communities in Northern Virginia. Their Virginia branch is known for handling local moves around the Washington D.C. metro area, making it ideal for those relocating in or out of the capital region. |
| Washington D.C. | As a hub for government, nonprofits, and high-traffic residential areas, the Washington D.C. branch is accustomed to the unique needs of the region. Gentle Giant’s Washington D.C. team is equipped to handle everything from small residential moves to large office relocations, offering flexibility and efficiency suited to the fast-paced environment. |
| North Carolina | Gentle Giant operates throughout North Carolina, with branches serving major cities like Raleigh, Durham, and Charlotte. Known for its friendly and detail-oriented service, the North Carolina team is skilled in managing moves for clients relocating both locally and across state lines in the Southeastern U.S. |
| New Hampshire | Serving both residential and commercial clients, Gentle Giant’s New Hampshire branch covers a range of towns and cities across the state. With expertise in handling challenging winter weather moves, this location is equipped to ensure a smooth move even in colder conditions. |
| Rhode Island | Though a smaller branch, Gentle Giant’s Rhode Island team serves the entire state with the same professionalism and customer care found in larger branches. This branch is particularly well-suited for clients in smaller towns looking for a local moving option with the backing of a national reputation. |
If you’re interested in learning more about Gentle Giant’s specific branches or need to check service availability in your area, their website offers a detailed branch locator. You can also reach out to their customer service team, who are available to provide tailored information on service options, locations, and any specific questions you may have based on your move.
Is Gentle Giant Moving Company a Good Moving Company?
After my experience with Gentle Giant, I would confidently recommend them to anyone seeking a reliable, professional moving service. Their team’s experience and dedication to customer satisfaction are evident in every interaction, from initial booking to final delivery. While the cost is higher than some other moving companies, the peace of mind, efficiency, and quality make it worth considering, especially if you’re moving valuable or fragile items.
Alternatives to Gentle Giant Moving Company
If Gentle Giant’s prices or locations don’t suit your needs, here are a few alternative moving companies to consider:
- Two Men and a Truck: Known for affordability and convenience, especially for short-distance moves.
- United Van Lines: A nationwide moving company with a solid reputation for long-distance moves.
- Mayflower Transit: Offers comprehensive services for both local and long-distance moves with competitive pricing.
Each of these companies has its strengths, and depending on your needs, one of them might be a better fit. Whether you choose Gentle Giant or explore other options, make sure to review services, costs, and policies to find the best moving experience for your requirements.