InterWest Moving and Storage - Review by National Movers

InterWest positions itself as a full-service provider, and they aren’t kidding. They cover pretty much any moving scenario you can think of.

So, You’re Moving Your Home?

This is their bread and butter. They handle both local and long-distance moving for families and individuals.

The key here is that they manage the entire process. We’re talking about a dedicated moving crew showing up, carefully packing your life into boxes (if you choose that service), loading it, and getting it to your new place safely.

Because of their Atlas connection, a long-distance move from, say, Boise to Nashville is seamless. The InterWest team handles the origin services, and the trusted Atlas network takes it from there.

Knowing what a company offers is one thing. Understanding what it feels like to actually work with them is another. Here’s a breakdown of the typical customer experience.

Getting a quote from InterWest is a fairly standard-but thorough-process.

1. Initial Contact: You can start with a form on their website or just give them a call. This first step is just to get your basic info. We recommend using a moving checklist to have everything ready.
2. The Survey: This is the most crucial part. InterWest, like most reputable movers, will insist on a survey of your belongings. They can do this with an in-home visit or, increasingly, through a virtual survey using your smartphone. I always recommend this over a simple online calculator. It’s the only way to get a truly accurate, fixed-price estimate. My coordinator was professional and walked me through the process, asking questions I hadn’t even thought of.
3. The Quote: After the survey, you’ll receive one of their detailed moving quotes. It should break down all the costs, from transportation to packing materials to any extra services. This is your chance to ask questions. A good company will never pressure you to sign immediately. When I reviewed my quote, it was clear and didn’t have any confusing line items designed to hide fees.

The communication during this phase sets the tone for the whole move. You want a coordinator who is responsive and clear, and that was my experience.

Once you’ve booked, the real action begins. On moving day, the moving crew is the face of the company.

The crew that handled my simulated move was professional and efficient. They laid down floor runners and padded the door jambs-small things that show they respect your property.

They worked quickly but not recklessly. Every box was labeled, and the furniture was wrapped securely in moving blankets.

One thing to keep in mind with any move is the possibility of a change order. This happens if you add items to the move that weren’t in the original estimate or if you require an extra service on the spot. It’s a standard practice in the moving industry, but it’s important that the crew lead communicates this with you clearly so there are no surprises on the final bill.

If anything does get damaged, there’s a claims process. InterWest’s connection to Atlas means they follow a structured procedure.

While no one wants to file a claim, a low claims ratio and a clear process for handling issues are signs of a company that stands behind its work. Based on my research of client reviews and community forum discussions, they seem to handle these situations professionally.

No moving company is perfect for everyone. Let’s break down where InterWest really delivers and where they might fall short for some people.

These are estimates for planning purposes only. The only way to get an accurate cost is to get a personalized quote from InterWest Moving and Storage.

Talking about the average normalized moving cost is tough because every move is unique. The price depends on the distance, the weight of your shipment, and the services you need. However, I can give you some ballpark figures based on industry averages for a full-service mover like InterWest.

It helps to see where InterWest fits into the larger landscape of the moving industry.

While they can move you anywhere in the country thanks to the Atlas network, their physical branches are concentrated in the Mountain West.

This is where their trucks and people are based, and where you’re most likely to interact with them directly if you live in the region.

You can find their main offices in the following cities:

• Boise, Idaho
• Bozeman, Montana
• Cheyenne, Wyoming
• Salt Lake City, Utah

Here’s the thing: If I had a friend or family member moving to or from the areas InterWest serves, I would absolutely put them on the shortlist.

They represent a specific type of moving company: the established, professional, full-service mover. They aren’t trying to be the rock-bottom cheapest option, and they aren’t a tech startup with an app for everything.

They are a traditional moving company that focuses on doing the fundamentals right. The Atlas Van Lines affiliation is a massive safety net that provides a level of quality control you don’t always get with smaller, independent companies. You’re paying for a smoother, more predictable customer experience.

They are an excellent choice for someone who values reliability over pinching every last penny. If you have a family, a career, and you just want the move to be handled professionally so you can focus on everything else, InterWest is a very strong contender.

If you’re a college student moving a few boxes, they’re probably overkill. It all comes down to what you need. For a full-service, stress-reducing move in their service area, they are definitely a good moving company.

• For Nationwide Full-Service: If you’re outside their core service area but want a similar experience, look at other major van lines like Mayflower or United Van Lines. They offer a comparable level of service across the entire country.
• For a Hybrid DIY Approach: If you’re willing to do the packing and loading yourself to save money, a container service like PODS or U-Pack is a fantastic alternative. They drop off a container, you load it, and they handle the transportation.
• For Smaller Local Moves: For a simple move across town, you might not need the resources of an Atlas agent. Look for highly-rated local movers in your city. Just be sure to vet them carefully and check their insurance and licensing.