Kangaroo Movers - A Complete Review by National Movers

Kangaroo Movers covers the essentials and then some. They’ve structured their offerings to handle most standard household moves, whether you’re heading across town or a few states over.

Getting from a quote to a completed move has a few steps. Here’s how their process usually unfolds.

The first step is getting one of their moving quotes. You can start the process online or by calling them. For an accurate quote, they’ll want to do a virtual or in-home survey. I strongly recommend the in-home option if you can. It allows the estimator to see exactly what you have, reducing the chance of a change order later on.

This is when you’ll hear about their “Joey’s Pouch” fixed-price estimate. It’s their branding for a binding estimate, meaning the price they quote is the price you pay, as long as you don’t add more items to the move.

Once you agree to the quote, you’ll sign a contract and book your moving date. Their customer service team is generally very helpful during this phase, walking you through the paperwork and answering questions.

On the big day, the moving crew will show up within the agreed-upon arrival window. They’ll start by doing a walkthrough with you to confirm which items are going. They’ll also protect your home by putting down floor runners and padding banisters and door frames.

Their crews are trained to handle furniture disassembly and reassembly (like beds and tables). They use standard moving blankets and shrink wrap to protect your belongings.

Once everything is loaded onto the truck, you’ll sign the bill of lading, which is the official contract for the shipment.

As for company policies, they are pretty standard. If you need to cancel, you need to give them enough notice to avoid a fee. For damages, they have a claims process. It’s a good idea to understand their claims ratio and insurance options before you book.

Remember, all movers are required by federal moving company regulations to offer basic liability coverage, but it’s often not enough to cover the full value of your items.

No company is perfect. Based on my research and sifting through client reviews and community forum discussions, here’s a balanced look at what Kangaroo Movers does well and where they could improve.

Please note that prices are estimates for informational purposes and may vary based on individual factors.

You can learn more about the cost of moving a mobile home here.

The average normalized moving cost can vary wildly based on distance, the size of your home, and the services you choose.

However, I’ve put together a table to give you a general idea of what you might expect to pay with Kangaroo Movers. Keep in mind these are ballpark figures-your actual quote will be different.

These estimates typically include loading, transportation, and unloading. Packing services and extra insurance will increase the total cost. For specific moves, like relocating a manufactured home, the pricing structure is completely different.

To give you some context, here’s how Kangaroo Movers stacks up against some other players in the moving industry.

Kangaroo Movers is steadily expanding its reach, but as mentioned, they are currently focused on specific regions. Before you get your heart set on them, it’s best to check if they have a branch that services your area.

They currently have a strong presence in the following states and major cities:

• Texas: Austin (HQ), Dallas, Houston, San Antonio
• Arizona: Phoenix, Tucson
• California: Los Angeles, San Diego, San Francisco
• Colorado: Denver, Boulder
• Florida: Miami, Orlando, Tampa
• Georgia: Atlanta
• North Carolina: Charlotte, Raleigh

Here’s the bottom line. After a thorough Kangaroo Movers review, I can confidently say that yes, they are a good moving company-for the right customer.

If you are moving locally or regionally within their service area and your top priority is transparent, locked-in pricing, they are an excellent choice. Their focus on customer service and professional crews means you’re likely to have a positive customer experience.

They seem to have a low number of customer complaints compared to their size, which speaks volumes.

However, if you’re planning a complex cross-country move to a state they don’t cover or have a lot of high-value specialty items, you might be better served by a larger national van line with more resources.

Ultimately, Kangaroo Movers delivers on its promise of being a straightforward and friendly moving partner. They’ve earned their solid reputation in a tough industry.

If Kangaroo Movers doesn’t operate in your area or you want to compare a few more moving quotes, here are a couple of solid alternatives to consider:

1. Safeway Moving Inc.: A great option for long-distance moves, Safeway acts as a broker with a network of vetted carriers across the country. They offer binding estimates and have a strong reputation for customer service.
2. American Van Lines: Known for their experienced crews and handling of specialty items like pianos and antiques. They are a full-service mover that operates nationwide and has been in the business for decades.