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On The Go Moving & Storage - Review by National Movers

Here’s the honest truth about moving companies: finding a good one can feel like searching for a needle in a haystack. You want a team that’s reliable, transparent, and won’t treat your favorite armchair like a rodeo bull. That’s why I’m taking a close look at On The Go Moving & Storage.

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    Written by: National Movers Team

    Reviewed by: Sarah Mitchell

    Last Update: 11/24/2025

    I’ve spent years in the logistics world and moved more times than I care to admit, so I know exactly what separates a great mover from a headache waiting to happen.

    This review is my deep-dive into everything they offer. We’ll look at their services, pricing, and what actual client reviews say about their customer experience. My goal is to give you a clear, no-fluff picture so you can decide if they’re the right fit for your move.

    Key Takeaways
    • Best For: Primarily serves the Seattle, Washington area with high-quality local and some regional moving services. They’re a strong choice for people who value clear communication and professional crews.
    • Pricing: They focus on hourly rates for local moves, which is pretty standard. The key is their transparency-they aim to give you a clear picture of the cost upfront to avoid surprises.
    • Main Selling Point: On The Go Moving & Storage consistently earns praise for its professional, efficient, and friendly moving crew. This isn’t a faceless corporation; it’s a team that seems to genuinely care.
    • Potential Drawback: Their service area is limited. If you’re moving across the country, you’ll need to look elsewhere.

    Best Overall Value Best Overall Value

    United Regions Van Lines

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    • Nationwide availability
    • Clear pricing, no hidden fees
    • Premium door-to-door service

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    855-930-4574
    • Nationwide availability, over 25 years of experience, premium door-to-door service
    American Relocation Experts

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    • Reliable moving & Storage solutions
    • Top-quality services, trained staff
    • Reliable moving & Storage solutions, top-quality services, trained staff

    About On The Go Moving & Storage

    4.9

    The rating shown is an editorial score independently determined by NationalMovers team. It is based on industry analysis, customer reviews, publicly available information, and other relevant criteria.

    On The Go Moving & Storage started back in 2006, and from everything I can gather, they began with a simple idea: to make moving in the Seattle area less of a nightmare. They saw a gap in the moving industry for a company that was both professional and personable.

    Honestly, that’s a mission I can get behind. After juggling schedules and calming frazzled clients during my time as a logistics coordinator, I know that a little bit of humanity goes a long way.

    The company was founded by two friends who wanted to build a business based on trust. They’ve grown steadily over the years, but they’ve managed to keep that local, community-focused feel.

    Their whole vibe is about treating your belongings like they would their own. They’re not trying to be the biggest moving company on the block; they’re trying to be the most reliable.

    Services Offered by On The Go Moving & Storage

    Services Offered by On The Go Moving & Storage

    Most movers offer the basics, but the details are what matter. Here’s a breakdown of the moving services you can expect from them.

    Local Moving

    This is their bread and butter. If you’re moving within Seattle or the surrounding areas, this is the service for you. They handle everything from tiny studio apartments to sprawling five-bedroom houses. Their teams are familiar with the city’s quirks – narrow streets, tricky parking, and the inevitable rain – which is a huge plus. A crew that knows the local landscape is always more efficient.

    Long-Distance Moving

    While they are primarily a local mover, they do handle some local and long-distance moving, typically within the state of Washington.

    It’s best to call them directly to discuss your specific route. For a true cross-country haul, you might need a larger, national carrier, but for moves to Spokane or Bellevue, they could be a great option.

    Packing and Unpacking Services

    Let’s be real, packing is the worst part of moving. On The Go offers partial and full packing services. If you just want them to handle the kitchen – the endless sea of plates and glasses – they can do that. Or, they can pack up your entire home. They also offer unpacking services to help you get settled faster. From my experience, having someone else manage the boxes is one of the best moving-day investments you can make.

    Commercial and Office Moving

    Moving a business is a whole different ball game. It requires precision, planning, and minimal downtime. On The Go has experience with commercial relocations, helping businesses move desks, electronics, and important files.

    They understand that time is money, so their goal is to get your office up and running in its new location as quickly as possible.

    Storage Solutions

    Sometimes your move-out and move-in dates don’t line up perfectly. On The Go provides secure, climate-controlled storage options. This is a lifesaver if you’re downsizing, renovating, or just stuck in limbo between homes.

    They can move your items directly to their storage facility and then deliver them to your new place when you’re ready.

    How do On The Go Moving & Storage Work?

    Understanding a company’s process is key to a stress-free move. Here’s how they handle things from the first call to the last box.

    Service Booking Process

    Getting moving quotes should be straightforward, and On The Go seems to get this right. The process usually starts with a phone call or by filling out a form on their website.

    1. Initial Contact: You’ll provide basic details about your move-size of your home, where you’re moving from and to, and your ideal moving date.
    2. Detailed Estimate: For an accurate fixed-price estimate, they’ll need a detailed inventory of your belongings. They might do this over the phone for smaller moves or send someone for an in-home assessment for larger ones. This is where you need to be thorough. The more information they have, the more accurate your quote will be.
    3. Booking Confirmation: Once you agree to the quote, you’ll book your date. Their customer service team is known for being responsive and helpful, guiding you through the paperwork and answering any questions. I always tell people to ask about their policy on a change order – what happens if you need to add more items last minute? A good company will have a clear process for this.

    Moving Process

    On moving day, a good moving crew operates like a well-oiled machine.

    1. Arrival and Walk-through: The crew chief will typically do a walk-through with you to confirm which items are going and to note any fragile or special pieces. This is your chance to point out that wobbly leg on the antique table.
    2. Protection and Packing: They’ll start by protecting your home – laying down floor runners and padding doorways. Then, they’ll get to work wrapping furniture and packing any remaining boxes.
    3. Loading: This is where experience really shows. A professional crew knows how to load a truck securely to prevent items from shifting and breaking during transit. It’s like a game of Tetris, and these guys are the pros.
    4. Delivery and Unloading: At your new home, they’ll do another walk-through to figure out where you want everything to go. They’ll unload the truck, place furniture in the designated rooms, and reassemble anything they took apart, like bed frames.
    5. Final Paperwork: Once everything is off the truck and in your home, you’ll sign the final paperwork. Make sure to do a quick check for any obvious damage before you do. If there are issues, you’ll need to know their claims process. A low claims ratio is a great sign for any mover.

    Pros and Cons of On The Go Moving & Storage

    No moving company is perfect. Based on customer complaints, client reviews, and my own industry knowledge, here’s a balanced look at their strengths and weaknesses.

    Pros

    • Excellent Reputation: They have a ton of positive online reviews, with customers frequently praising their professionalism, friendliness, and efficiency. This is a huge green flag.
    • Professional and Courteous Crews: This comes up again and again. Their movers are described as hardworking, careful, and respectful of both customers and their belongings.
    • Transparent Pricing: While no move is immune to unexpected costs, On The Go works hard to provide clear and accurate estimates. Customers appreciate the lack of hidden fees.
    • Strong Local Knowledge: As a Seattle-based company, they know the area inside and out, which can save time and prevent logistical snags on moving day.

    Cons

    • Limited Service Area: Their biggest drawback is that they are not a nationwide company. Their services are concentrated in Washington State, so they aren’t an option for cross-country moves.
    • Availability Can Be Tight: Because they’re popular, their schedule can fill up quickly, especially during peak moving season (summer months and weekends). You’ll need to book well in advance.
    • Pricing Can Be Higher Than Some Competitors: You often get what you pay for. While not the most expensive, they aren’t a budget mover. Their prices reflect the quality of service and the professionalism of their crews.

    Average Cost of On The Go Moving & Storage

    Please note that prices are estimates for informational purposes and may vary based on individual factors.

    Pinpointing the exact cost of a move is tough because it depends on so many factors: the size of your home, the distance, and any extra services like packing.

    However, On The Go Moving & Storage typically bases its local moving costs on an hourly rate that includes the truck and a set number of movers.

    Here’s a rough idea of what you might expect for a local move in the Seattle area. Keep in mind these are just estimates; you’ll need to get a personalized quote.

    Size of Home Number of Movers Estimated Hours Estimated Cost Range
    Studio / 1 BR Apt 2 Movers 2 - 4 Hours $350 - $700
    2 Bedroom Home 3 Movers 4 - 6 Hours $800 - $1,200
    3 Bedroom Home 3-4 Movers 6 - 9 Hours $1,200 - $1,800
    4+ Bedroom Home 4 Movers 8 - 12+ Hours $1,800+

    These are ballpark figures to help with budgeting. The actual cost will vary based on your specific inventory, accessibility of your homes, and travel time. The best way to understand your average normalized moving cost is to get a direct quote.

    How Does On The Go Moving & Storage Compare to Other Movers?

    It’s always smart to compare your options. Here’s a quick look at how On The Go stacks up against a couple of other players in the moving industry.

    Company Service Area Pricing Model Avg. Rating Best For
    On The Go Moving Seattle / WA State Hourly (Local) 4.8 / 5 High-quality, reliable local moves.
    U-Haul Nationwide DIY / Fixed Rates 3.5 / 5 Budget-conscious DIY moves.
    Two Men and a Truck Nationwide Primarily Hourly 4.6 / 5 Franchised local and long-distance moves.
    Gentle Giant Nationwide (major cities) Hourly / Fixed Rates 4.7 / 5 Premium service with highly-trained crews.

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      Find On The Go Moving & Storage Near You

      Being a local expert means having deep roots in the community you serve. On The Go Moving & Storage has focused its operations to ensure they can deliver high-quality service within a specific geographical area.

      Branches and Locations

      Their primary hub of operations is in the greater Seattle area. They serve numerous cities and neighborhoods, including:

      If you’re in this region, chances are they can help you out.

      Is On The Go Moving & Storage a Good Moving Company?

      Is On The Go Moving & Storage a Good Moving Company

      Yes, On The Go Moving & Storage is a very good moving company, provided you are moving within their service area. They hit all the right notes: professionalism, transparency, and outstanding customer service. The overwhelmingly positive client reviews are hard to ignore.

      People consistently feel that their belongings are in safe hands and that the moving crew is a pleasure to work with.

      Planning a move? Call now for expert assistance and get an instant free quote today!

      932-465-6888

      From my perspective, they embody what a local mover should be. They aren’t trying to compete with the massive national van lines. Instead, they’ve carved out a niche by providing exceptional service to their community.

      They seem to comply with all moving company regulations and focus on creating a positive customer experience from start to finish.

      If you’re moving in the Seattle area and value a smooth, professional experience over finding the absolute rock-bottom price, I would strongly recommend getting a quote from them.

      Alternatives to On The Go Moving & Storage

      If On The Go doesn’t seem like the right fit – maybe you’re moving across the country or they’re fully booked – here are a few other solid alternatives to consider:

      1. North American Van Lines: A great choice for long-distance and cross-country moves. They have a massive network and can handle complex relocations. You can find more details in our resources, like our guide on the cost to move a mobile home, which touches on long-haul logistics.
      2. Allied Van Lines: Another industry giant with a strong reputation for long-distance moving. They offer comprehensive services and have agents all over the country.
      3. Local Competitors: For a local Seattle move, it’s worth getting quotes from other highly-rated local companies like Gentle Giant or smaller independent movers. As people continue to explore new places to live, like the top cities people are moving to, having reliable local and national options is key.

      FAQ

      Is On The Go Moving & Storage licensed and insured?

      Yes, they are a fully licensed and insured moving company. They offer the standard, legally required valuation coverage and may have options for additional insurance. Always ask for the specifics when you get your quote.

      What states does On The Go Moving & Storage operate in?

      Their primary area of operation is Washington State, with a strong focus on the Seattle metropolitan area. They are not a nationwide carrier.

      Does On The Go Moving & Storage offer storage?

      Yes, they offer short-term and long-term storage solutions in a secure, climate-controlled facility. This is ideal if you have a gap between your moving dates.

      Do they provide packing supplies?

      Yes, they can provide all the necessary packing supplies, including boxes, tape, and bubble wrap, often for an additional cost. You can also purchase them if you plan to do the packing yourself.

      Are there hidden fees?

      On The Go Moving & Storage prides itself on transparency. Their estimates are typically comprehensive, but it’s always wise to ask about potential extra charges for things like stairs, long carries, or specialty items. A reputable mover will be upfront about these costs.