U-Pack - Review by NationalMovers
U-Pack is a moving company that offers a unique "you pack, we drive" service model, specializing in long-distance relocations across the United States, Canada, and Puerto Rico.
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Written by: National Movers Team
NationalMovers team provides expert insights, mover comparisons, and practical resources to help you make informed moving decisions. Whether you need company reviews, relocation tips, or expert guidance, we’ve got you covered. Read more
Reviewed by: Jason Walker
Jason Walker is a moving expert with personal and professional experience, sharing tips, guides, and reviews to make your relocation stress-free. Read more
Last Update: 02/26/2025
This approach allows customers to pack and load their belongings into U-Pack’s equipment, after which U-Pack handles the transportation to the destination. In this review, I’ll share insights based on my experience with U-Pack, aiming to provide a comprehensive overview to help you decide if their services align with your moving needs.
- U-Pack excels in providing affordable, long-distance moving services with flexibility.
- It’s best suited for those willing to handle the packing and loading themselves.
- Consider alternatives if you need more comprehensive support or are moving locally.
Who Owns U-Pack
The rating shown is an editorial score independently determined by NationalMovers team. It is based on industry analysis, customer reviews, publicly available information, and other relevant criteria.
U-Pack is a division of ArcBest® Corporation, a logistics company established in 1923. ArcBest has grown over the years, expanding its services to include various transportation and logistics solutions. U-Pack was introduced to offer a cost-effective alternative for long-distance moving, focusing on customer-driven services.
The company’s mission emphasizes providing flexible moving options that cater to individual customer needs, ensuring a balance between affordability and convenience.
Best Overall Value Best Overall Value
- Nationwide availability
- Clear pricing, no hidden fees
- Premium door-to-door service
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855-930-4574- Nationwide availability, over 25 years of experience, premium door-to-door service
- Reliable moving & Storage solutions
- Top-quality services, trained staff
- Reliable moving & Storage solutions, top-quality services, trained staff
U-Pack Moving Services
U-Pack provides several services tailored to different moving requirements:
ReloCube® Moving Containers
U-Pack’s ReloCubes are weatherproof containers measuring 6’3″ x 7′ x 8’4″, ideal for moving the contents of a single room. Customers can reserve multiple ReloCubes based on their needs and are only charged for the containers they use.
Moving Trailers
For larger moves, U-Pack offers 28-foot trailers. Customers load their belongings, and a secure divider separates them from other freight. Pricing is based on the linear feet of space used, providing flexibility and cost control.
Storage Services
U-Pack offers storage options at their service centers. Customers can store their loaded ReloCubes or trailers for as long as needed, with billing in 30-day increments. It’s important to note that these storage facilities are not climate-controlled.
How Does U-Pack Work
Service Booking Process
Obtaining a quote from U-Pack is straightforward through their online system. You’ll need to provide details such as the origin and destination locations, move date, and the size of your move. U-Pack then offers an instant quote based on this information. Once satisfied with the estimate, you can proceed to book the service online or by contacting their customer support.
Moving Process
On the scheduled date, U-Pack delivers the ReloCubes or trailer to your location. You have up to three business days to load your belongings. After loading, U-Pack picks up the equipment and transports it to your new address, typically within two to five business days. Upon arrival, you have another three days to unload. U-Pack handles the driving, but packing, loading, and unloading are your responsibility.
It’s worth noting that U-Pack doesn’t offer services for local moves under 150 miles, focusing instead on long-distance relocations.
Pros and Cons of U-Pack
U-Pack Pros
- Cost-Effective: Generally more affordable than full-service moving companies, especially for long-distance moves.
- Flexible Pricing: Only pay for the space you use, whether in ReloCubes or trailers, allowing for budget control.
- Nationwide Availability: Services are available in all 50 states, Canada, and Puerto Rico, providing extensive coverage.
- Fast Delivery: Transit times typically range from two to five business days, which is quicker than some competitors.
U-Pack Cons
- Limited Loading/Unloading Time: Only three business days are provided for loading and unloading, which may be tight for some customers.
- No Local Moves: U-Pack doesn’t accommodate local moves under 150 miles, limiting options for short-distance relocations.
- No Labor Assistance: Packing, loading, and unloading are the customer’s responsibility, which might necessitate hiring additional help.
- Non-Climate-Controlled Storage: Storage facilities are not climate-controlled, which could be a concern for sensitive items
Average Cost of U-Pack
Please note that prices are estimates for informational purposes and may vary based on individual factors.
The cost of U-Pack services varies based on factors such as the distance of the move, the amount of space used, and the time of year. For example, moving a single ReloCube from Houston to Seattle was quoted at under $2,600. A larger move using a trailer from San Francisco to New York was approximately $7,000. These estimates do not include labor assistance for loading or unloading.
U-Pack’s pricing structure allows you to reserve more equipment than you think you’ll need
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Find U-Pack Near You
U-Pack operates nationwide, with service centers across all 50 states, Canada, and Puerto Rico. To find the nearest location, you can use the service center locator on U-Pack’s website or contact their customer service for assistance.
Branches and Locations
U-Pack has over 240 service centers, ensuring broad coverage and accessibility for customers in various regions.
Cities in Which U-Pack Operates
| State | Major Cities Covered | Smaller Cities and Areas |
| New York | New York City, Buffalo, Rochester | Albany, Syracuse, Yonkers |
| California | Los Angeles, San Diego, San Francisco | Fresno, Sacramento, Long Beach |
| Texas | Houston, Dallas, San Antonio, Austin | El Paso, Fort Worth, Arlington |
| Florida | Miami, Tampa, Orlando | Tallahassee, Gainesville, St. Petersburg |
| Illinois | Chicago, Aurora, Naperville | Rockford, Peoria, Springfield |
| Pennsylvania | Philadelphia, Pittsburgh | Allentown, Erie, Scranton |
| Arizona | Phoenix, Tucson, Scottsdale | Mesa, Chandler, Glendale |
| Ohio | Columbus, Cleveland, Cincinnati | Dayton, Akron, Toledo |
| Georgia | Atlanta, Augusta, Savannah | Athens, Macon, Sandy Springs |
| North Carolina | Charlotte, Raleigh, Greensboro | Durham, Winston-Salem, Fayetteville |
Is U-Pack a Good Moving Company?
Based on my experience and the research I’ve conducted, U-Pack is a solid option for those looking for a cost-effective and flexible moving solution. Here’s my detailed take:
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932-465-6888Overall, U-Pack is a great moving company for budget-conscious individuals who are comfortable managing the physical aspects of their move. Their pricing transparency, reliable service, and fast transit times make them a compelling choice for long-distance relocations. However, if you need more comprehensive assistance or are planning a local move, you might want to explore other options.
Alternatives to U-Pack
If you’re considering alternatives to U-Pack, here are a few companies worth looking into:
- PODS: Known for their flexible rental periods and options for both local and long-distance moves, PODS provides a similar container-based moving service.
- Budget Truck Rental: A great choice for DIY moves, Budget Truck Rental offers affordable truck rental services for local and long-distance moves.
- Mayflower Moving: A full-service moving company that offers professional packing, loading, and transportation services.
- Two Men and a Truck: Specializes in local moves with professional movers to handle the labor-intensive tasks.