United Van Lines - Review by NationalMovers
Moving can be one of the most stressful experiences in life. From organizing your belongings to ensuring a smooth transition into your new home, the choice of a reliable moving company is crucial. In this article, I will share my comprehensive review of United Van Lines, a leading name in the moving industry.
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Through my experience and research, I aim to provide an in-depth analysis of the company’s services, costs, and reputation. By the end of this review, you should have a clear idea of whether United Van Lines is the right choice for your moving needs.
- Comprehensive Services: United Van Lines offers everything from full-service moves to flexible pod solutions.
- Nationwide Reach: Their network of agents ensures you can find United Van Lines moving companies near you.
- Varied Reviews: While many customers report positive experiences, others mention concerns about damaged items and delays.
Who Owns United Van Lines?
United Van Lines was founded in 1928 under the name Return Loads Service, Inc., with its initial aim to coordinate return shipments for independent movers. The company rebranded to United Van Lines in 1947 when a group of agents purchased it. Today, United Van Lines LLC operates under the parent company UniGroup, Inc., headquartered in Fenton, Missouri. UniGroup also owns other prominent moving brands like Mayflower Transit.
United Van Lines is an agent-owned company, meaning its network of agents is integral to its operations. Over the years, the company has grown into one of the largest moving and relocation firms in the United States. Their mission emphasizes customer satisfaction through comprehensive and reliable moving solutions. This commitment has made United Van Lines movers a go-to choice for residential, corporate, and government relocations.
Best Overall Value Best Overall Value
- Nationwide availability
- Clear pricing, no hidden fees
- Premium door-to-door service
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855-930-4574- Nationwide availability, over 25 years of experience, premium door-to-door service
- Reliable moving & Storage solutions
- Top-quality services, trained staff
- Reliable moving & Storage solutions, top-quality services, trained staff
United Van Lines Moving Services
One of the reasons United Van Lines stands out is its wide range of moving services. Below, I’ll break down their offerings to help you better understand what they provide.
Residential Moving Services
United Van Lines moving services are tailored to individuals and families looking to relocate locally, across states, or internationally. Their residential services include packing, loading, transportation, unloading, and optional storage solutions. Whether you’re moving a small apartment or a large home, United Van Lines movers promise to handle your belongings with care.
Corporate Relocation
For businesses, United Van Lines offers corporate relocation services. They focus on minimizing downtime and ensuring a seamless transition for employees. Companies can rely on customized plans designed to meet their specific needs, whether it’s a single employee or an entire department.
Government and Military Moves
With extensive experience in handling government and military relocations, United Van Lines moving company ensures adherence to strict regulations. They provide specialized services to meet the unique needs of military families, often accommodating last-minute changes.
Auto Transport Services
In addition to moving household items, United Van Lines offers vehicle shipping services. This option is especially useful for long-distance relocations where driving your car may not be feasible.
Storage Solutions
United Van Lines provides storage options, both short-term and long-term, in secure facilities. These services are ideal if your new home isn’t ready, or you need a place to temporarily store your belongings.
United Van Lines Pods
For those seeking flexible moving solutions, United Van Lines pods are available. These portable storage units can be packed at your convenience and shipped to your new location.
How Do United Van Lines Work?
Service Booking Process
The process of booking a move with United Van Lines is relatively straightforward:
- Getting a Price Estimate: The first step involves requesting a quote through their website or by calling United Van Lines customer service. They offer both virtual and in-home surveys to assess the volume of your belongings.
- Steps to Book a Move: Once you receive your estimate, you can confirm your move by selecting a date. A move coordinator is then assigned to guide you through the process.
- Communication Channels: The company provides multiple channels for communication, including phone, email, and an online tracking portal. This ensures you stay informed every step of the way.
Moving Process
- Moving Day Steps: On moving day, the United Van Lines movers arrive to pack (if you opt for full-service packing), load your items, and transport them to your new location.
- Packing and Handling: They offer a range of packing options, from full-service to self-packing with provided materials. Their team is trained to handle fragile and valuable items with care.
- Policies: United Van Lines has policies addressing delays, cancellations, and damages. For example, their full-value protection plan covers the cost of repairing or replacing damaged items.
Pros and Cons of United Van Lines
United Van Lines Pros
- Comprehensive Service Options: From full-service moves to self-packing with pods, United Van Lines caters to diverse needs.
- Nationwide Coverage: Their vast network of agents ensures availability across the U.S., making it easy to find United Van Lines near me.
- Decades of Experience: With nearly a century in the business, they’ve developed efficient and reliable processes.
United Van Lines Cons
- Mixed Customer Feedback: A look at United Van Lines reviews complaints reveals issues such as delays, damaged items, and communication gaps.
- Cost Variability: The final bill may differ from the initial estimate, often due to additional services or unforeseen circumstances.
Average Cost of United Van Lines
Please note that prices are estimates for informational purposes and may vary based on individual factors.
The cost of using United Van Lines moving services depends on several factors, including the size of the move, distance, and additional services. On average:
- A long-distance move may cost around $5,900.
- Local moves could average $5,200, depending on the specifics.
To avoid surprises, it’s best to request a detailed estimate and discuss potential extra charges with United Van Lines customer service.
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Find United Van Lines Near You
If you’re searching for United Van Lines near me, you’ll be pleased to know that the company operates through a network of agents nationwide.
Branches and Locations
United Van Lines operates through a vast network of over 500 affiliated agencies across the United States, ensuring comprehensive coverage for customers nationwide. While a complete list of all cities is extensive, here is a table highlighting some of the major cities where United Van Lines has a pres:
| State | City |
| Alabama | Birmingham |
| Arizona | Phoenix |
| California | Los Angeles |
| California | San Francisco |
| Colorado | Denver |
| Florida | Miami |
| Florida | Orlando |
| Georgia | Atlanta |
| Illinois | Chicago |
| Massachusetts | Boston |
| Michigan | Detroit |
| New York | New York City |
| North Carolina | Charlotte |
| Ohio | Columbus |
| Pennsylvania | Philadelphia |
| Texas | Dallas |
| Texas | Houston |
| Virginia | Richmond |
| Washington | Seattle |
| Washington, D.C. | Washington, D.C. |
Is United Van Lines a Good Moving Company?
Based on my experience and research, United Van Lines moving reviews highlight both strengths and weaknesses. While their extensive service range and long-standing reputation are significant advantages, the mixed reviews from customers about communication and cost consistency warrant caution. If you’re considering using United Van Lines movers, I recommend thoroughly reviewing your contract and discussing your expectations with their team.
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932-465-6888Alternatives to United Van Lines
If reviews United Van Lines leave you hesitant, there are several alternatives worth exploring:
- Allied Van Lines: Known for competitive pricing and customizable moving plans.
- North American Van Lines: Offers extensive tracking and customer support features.
- Mayflower Transit: A sister company of United Van Lines, with similar services but a different approach.
Each of these companies offers unique advantages, so take the time to compare quotes and read reviews to make an informed decision.