Terms of Use

Effective Date: January 1, 2025

Welcome to NationalMovers.org (the “Website”), a directory and comparison platform designed to help users search for, compare, and review moving companies in their area. These Terms of Use (“Terms”) govern your access to and use of the Website and its services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Services.

1. Acceptance of Terms

By using the Website, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Services

The Website provides a platform for users to:

  • Search for moving companies based on location, services, and other criteria.
  • Compare moving companies using information provided by the companies and user reviews.
  • Read and submit reviews about moving companies.

The Website does not provide moving services directly but acts as a directory and comparison tool. We do not endorse, guarantee, or assume responsibility for the quality, reliability, or suitability of any moving company listed on the Website.

3. User Responsibilities

By using the Services, you agree to:

  • Provide accurate, complete, and updated information when creating an account or submitting reviews.
  • Use the Services only for lawful purposes and in compliance with these Terms.
  • Refrain from posting false, defamatory, or misleading information about moving companies.
  • Not engage in any activity that disrupts, damages, or interferes with the functioning of the Website.

Failure to comply with these responsibilities may result in suspension or termination of your access to the Services.

4. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of NationalMovers.org or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without prior written consent from NationalMovers.org.

5. User-Generated Content

By submitting reviews, comments, or other content to the Website, you grant NationalMovers.org a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display such content in connection with the Services.

You represent and warrant that:

  • You own or have the necessary rights to the content you submit.
  • Your content does not infringe upon any third-party rights.
  • Your content complies with all applicable laws and regulations.

6. Disclaimers and Limitations of Liability

6.1 No Endorsement

The Website does not endorse or verify the quality, reliability, or suitability of any moving company listed. Users are solely responsible for their interactions with moving companies and for verifying their credentials and reputation before engaging their services.

6.2 Warranty Disclaimers

The content available on our website is provided on an “as is” and “as available” basis, without any representations, warranties, or guarantees of any kind, whether express, implied, or statutory. To the fullest extent permitted by applicable law, we expressly disclaim all warranties, including but not limited to warranties of title, merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from a course of dealing, performance, usage, or trade practice. We make no warranties or representations regarding the accuracy, reliability, completeness, timeliness, or applicability of any content on our website. Furthermore, we do not warrant that the website will operate without interruption or error, or that the website and its associated servers will be free from viruses, malware, or other harmful components.

Your use of our website is entirely at your own risk. If you are dissatisfied with any aspect of the website, its content, the terms of use, or any of our policies, your sole and exclusive remedy is to discontinue use of the website. We assume no responsibility for any costs related to the repair, servicing, or replacement of equipment or data resulting from your use of our website.

Our website may include content provided by third parties, including but not limited to users, advertisers, and affiliates. We do not endorse, verify, or assume any responsibility for the accuracy, reliability, or legality of any third-party content. Any reliance on such content is solely at your own discretion and risk.

We make no representations or warranties regarding the suitability of our website’s content for any particular purpose or audience, nor do we guarantee that the content is lawful, accessible, or appropriate outside the United States. If you access our website from outside the United States, you do so at your own initiative and are responsible for compliance with applicable local laws.

6.3 Limitation of Liability

To the maximum extent permitted by law, in no event shall we, our affiliates, licensors, service providers, officers, directors, employees, or agents be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to loss of profits, loss of data, business interruption, or personal injury, arising from or related to your use or inability to use our website or its content. This limitation applies regardless of the legal theory under which such claims arise, including contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damages.

Some jurisdictions may not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability shall be limited to the fullest extent permitted by law.

By using our website, you acknowledge and agree to these disclaimers and limitations. If you do not agree, you should refrain from using the website.

7. Arbitration, Class-Action Waiver, and Jury Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

This section applies to any dispute between you and NationalMovers.org, including claims related to our services, the Terms of Use, prior agreements, advertisements, or any aspect of your relationship with us. This includes claims based on contract, tort, statute, fraud, misrepresentation, or any other legal theory, regardless of when the claim arises (before, during, or after the termination of these Terms).

The only exceptions to arbitration are intellectual property disputes and claims filed in small claims court, as outlined below. By accepting these Terms, you agree to resolve all disputes exclusively through arbitration, subject to the conditions detailed below.

7.1 Initial Dispute Resolution

Before pursuing arbitration or any legal action, both parties agree to attempt an informal resolution by contacting our support team at support@nationalmovers.org.

If a dispute remains unresolved after 30 days, either party may proceed with arbitration. This requirement does not apply to intellectual property disputes or small claims court cases, which may be filed directly.

7.2 Binding Arbitration

If the dispute is not resolved informally, it must be settled through binding arbitration under the terms below:

(a) Arbitration for Claims Up to $10,000

  • If your claim is $10,000 or less and you choose not to file in small claims court, arbitration will be conducted online through a third-party arbitration provider selected by NationalMovers.org.
  • Each party will cover its own attorney’s fees unless applicable arbitration rules state otherwise.

(b) Arbitration for Claims Over $10,000

  • If your claim exceeds $10,000, arbitration will be conducted under the JAMS Streamlined Arbitration Rules (for claims up to $250,000) or the JAMS Comprehensive Arbitration Rules (for claims over $250,000), excluding any class action procedures.
  • To initiate arbitration, you must:
    1. Submit a Demand for Arbitration to JAMS, including a description of your claim and the amount of damages sought.
    2. Send three copies of the Demand to JAMS, 1201 W Peachtree, NW, Suite 2650, Atlanta, GA 30309.
    3. Send one copy to org’s legal department at its registered address.
  • A $250 filing fee If the arbitrator determines that the claim is not frivolous, NationalMovers.org will pay all remaining arbitration costs, including filing fees and hearing expenses.
  • Each party is responsible for its own legal fees, unless arbitration rules or applicable law state otherwise.

(c) Arbitrator’s Authority

  • The arbitrator has exclusive authority to decide on all disputes, including the validity and enforceability of this arbitration agreement.
  • The arbitrator may grant any relief that a court could provide, including damages and injunctive relief, but only on an individual basis.
  • The arbitrator’s decision is final and binding, and may be enforced in any court with jurisdiction.

(d) Waiver of Right to Court and Jury Trial

By agreeing to arbitration, both parties waive the right to sue in court and to have a trial by jury. You understand that arbitration may involve higher costs than litigation and that discovery rights may be more limited.

(e) Arbitration Location

  • If you reside in the United States, arbitration will take place in your county of residence or another mutually agreed location.
  • If you reside outside the United States, arbitration will take place in Delaware, USA.
  • Both parties consent to the jurisdiction of Delaware courts to enforce this arbitration agreement.

7.3 Class Action Waiver

YOU AND NATIONALMOVERS.ORG AGREE THAT ALL CLAIMS MUST BE BROUGHT INDIVIDUALLY, NOT AS A CLASS ACTION OR OTHER REPRESENTATIVE PROCEEDING.

  • No arbitrator or court may consolidate claims or preside over class actions or representative lawsuits.
  • The arbitrator cannot award relief to any person other than the individual parties involved in arbitration.
  • If a court or arbitrator determines that the Class Action Waiver is unenforceable, this entire arbitration section will be void for that specific claim.

7.4 Exceptions: Intellectual Property and Small Claims Court

Despite this arbitration agreement, both parties may take legal action in the following cases:

  1. Intellectual Property Disputes – Either party may file lawsuits in state or federal courts or the U.S. Patent and Trademark Office for matters related to trademark, copyright, patent, or trade secrets.
  2. Small Claims Court – Either party may bring disputes before a small claims court if the claim meets the jurisdictional limits of that court.

7.5 30-Day Right to Opt-Out

You may opt out of this arbitration agreement and class action waiver by sending a written request to legal@nationalmovers.org with the subject line “Opt-Out of Arbitration and Class Action Waiver”.

  • Your opt-out request must be submitted within 30 days of first using NationalMovers.org’s services.
  • If you opt out, NationalMovers.org will also not be bound by arbitration for disputes with you.
  • Failure to opt out within the deadline means you agree to arbitration as outlined in this section.

7.6 Changes to This Section

(a) Notice of Changes

  • We will provide at least 30 days’ notice before making material changes to this arbitration agreement.
  • Any updates will be posted on our website and become effective 30 days after posting.

(b) Prospective Application

  • Changes to this section will only apply to claims arising after the effective date of the amendment.
  • If a court or arbitrator finds this subsection on changes to be invalid, the previous version of the arbitration agreement in effect when you first used the services will apply.

8. Governing Law and Venue

These Terms and your use of the Services shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles. Any legal action or proceeding shall be brought exclusively in the state or federal courts located in Delaware.

9. Modifications to Terms

We reserve the right to modify these Terms at any time. If material changes occur, we will notify you by posting the updated Terms on the Website and updating the “Effective Date” at the top of this page. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms.

10. Termination

We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, for any reason, including but not limited to violations of these Terms.

11. Miscellaneous

  • Entire Agreement: These Terms constitute the entire agreement between you and org regarding the Services.
  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

12. Telephone Communications and Consent to Contact

12.1 By providing your phone number, email, or mailing address through our Services, you agree to receive calls (including prerecorded or autodialed calls), text messages, emails, or mail from us or Movers related to your moving inquiries. This includes sharing your contact information with Movers. You also consent to being contacted at any phone number, email, or address provided by you or obtained through lawful means, such as caller ID or skip tracing, unless you opt out (see below).

12.2 We are not responsible for any communications, including calls, texts, emails, or mail, sent by Movers. If you no longer wish to receive communications from a Mover, you must notify them directly.

12.3 Your consent to receive calls and texts is voluntary. To opt out of texts, reply STOP to any message or HELP for assistance. You will receive a confirmation text. For automated calls, use our menu options. Failure to opt out promptly waives any claims for unwanted communications. Opt-out requests may take up to 30 days to process. Note that opting out of automated communications does not prevent non-automated calls.

12.4 While we do not charge for calls or texts, your carrier may. You are responsible for any such fees. Ensure you are authorized to incur these charges, as we are not liable for them.

13. Links from the Website

If our website includes links to third-party sites and resources, these are provided solely for your convenience. This includes links found in advertisements, such as banner ads and sponsored links. We do not control the content of these external sites and are not responsible for any loss or damage resulting from their use. Accessing any third-party website linked from our site is entirely at your own risk and subject to that site’s terms and conditions.

14. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

NationalMovers.org

Email: legal@nationalmovers.org

Website: Visit  https://nationalmovers.org/contact-us/